ComplaintsforIllinois Tool Works, Inc
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Complaint Details
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Initial Complaint
08/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 6/15/2023 I purchased one of their products, Rain-X ********* Water Repellency wiper blade for $16.87.On about 8/01/2023, the wiper blade does not clear the water off the windshield. I called the number on the package, no answer, left a message, no call back. Created a ticket on their website with no response.Initial Complaint
06/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought RainX wind shield wiper fluid in the fall of 2022. I added it to my truck in April 2023. I went to use my windshield wiper cleaner to get all the pollen off and noticed nothing was coming out. I investigated and found that the fluid had coagulated and gummed up the system. I took my truck to the Dodge dealer to have them clean it out and they could not. They said the whole system needs to be replaced and I have a quote of $450. I have read many complaints of this online and file complaint on their website. I have called the business and left many messages (no one ever answers the phone) and have not been contacted in 2 months. I want them to pay for the repair so I can you my windshield wiper fluid again.Initial Complaint
09/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was contacted by someone representing this company for a work at home job. So not sure if this is a shell company to cover up fraud or if they are being victims. I was a victim and lost **** dollars with there work at home scam. I was lucky it was not more. The person that contacted me used the email ****************************** <************************> This is how the letter began.Dear Applicant.I am ******************************, your resume posted on Indeed.com was referred to our company HR, llinois Tool Works **** by a consulting hiring firm. Are you available to accept these Remote opening positions. This is a gift card scam. I am sure you have heard about these rings, but a lot of elderly people like myself could be taken by it. Once they started about gift cards I got suspicious The only reason why I am reporting this is so that others do not fall for this when they are their looking for work
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.