About
Overview
BBB Accredited Since: 3/1/2011
Years in Business: 31
Payment methods:
Cash, Visa, Master Card, American Express, Check, NET Terms*
* After Credit Approval
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 4/26/1994
- Business Started:
- 10/4/1993
- Business Started Locally:
- 10/4/1993
- Business Incorporated:
- 10/4/1993
- Type of Entity:
- Corporation
- Business Management:
- Mr. Pawel Pustelnik, Owner
- Mr. Jacek Zaworski, Owner
Additional Contact Information
- Principal Contacts
- Mr. Pawel Pustelnik, Owner
- Customer Contacts
- Mr. Pawel Pustelnik, Owner
- Fax numbers
- Primary Fax: (773) 427-0101
Additional Information
- Refund and Exchange Policy
- RETURN POLICY
Our Promise: If for any reason you are not completely satisfied with your purchase from Procom Enterprises, Ltd, you may return most merchandise within 30 days of the original purchase date.
To receive this full refund or exchange, we require that the returned merchandise is in new, complete and original condition. You need to contact us first to obtain RMA #.
Returns and Exchanges: Audio & Video Items: All returned/exchanged products must be brand new 100% complete with all parts and packaging materials, less than 30 days old.
All returns must have original proof of purchase provided.
Restocking Fee: A restocking fee of 10% may be charged for merchandise returned.
Non-Returnable Merchandise:
Special orders may not be returned.
Special orders are covered under the manufacturer’s warranty.
Deposits for special orders that are canceled are not refundable.
Labor charges are not refundable.
Security Cameras, Locks, AV devices installed, Alarms if installed unless covered under manufacturers warranty for a defect.
Refunds: Refund check(s) will be processed and mailed after 10 business days.
All refunds which were originally paid in the form of cash or check will be refunded in the form of a check.
If the purchase were paid by credit card, a credit would be issued to the original card presented within 10 business days.
Two years Installation Warranty:
Valid only on installs provided by Procom Enterprises, Ltd
All checks returned by a bank for non-payment will be charged a $25.00 service fee. - Other Resources
- Illinois Department of Financial and Professional Regulation
100 W. Randolph
Chicago IL 60601
Phone Number: 888-473-4858
https://idfpr.com
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.