ComplaintsforInternational Video & Electronic Inc
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Complaint Details
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Initial Complaint
06/06/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I moved to parts time to Israel 3 years ago and called 220 electronics to ask many many questions about bringing a washer and dryer to Israel. I was very specific and asked can it fixed, do they have parts Yes yes yes was the answer When I arrived in Israel very early on I had many many problems with the machine and I was out if a machine for 2 1/2 years. I contacted the company to ask them for help they didn’t help I hired over 15 people locally to come fix the washer - all the same response We cant fix it because we don't work on those machines in Israel and we don't have the parts - I have messages from 8 different techs telling me this - they said we don't bring Maytag or whirlpool to Israel because we don't know how to fix them and we have the parts I emailed the company told them my saga and the manager said sorry cant do anything - He kept asking what was wrong with the machine I kept saying I doing know because no one will look at it, if
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.