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Find a Location

Those Movers LLC has 1 locations, listed below.

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    Business ProfileforThose Movers LLC

    Relocation Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/2/2021

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Those Movers LLC. offers professionally trained moving crews to assist you with packing and unpackLing, disassembly and reassembly, loading and unloading (our truck or your rental), and help rearranging or staging your place. We also have moving supplies.

    Business Details

    Location of This Business
    3434 E 95th St, Chicago, IL 60617-5101
    BBB File Opened:
    3/19/2021
    Years in Business:
    4
    Business Started:
    3/24/2020
    Business Incorporated:
    3/24/2020
    Accredited Since:
    4/2/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    10:00 AM - 2:00 PM
    Su:
    10:00 AM - 2:00 PM
    Business Management
    • Mrs. Kristy ONeill, Owner
    • Mr. Brian Oneill, Co-Owner
    Contact Information

    Principal

    • Mrs. Kristy ONeill, Owner

    Customer Contact

    • Mrs. Kristy ONeill, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was charged $1,118 for a move quoted at $525. The move wasn't completed (items that were enumerated in the contract were left in the home, on my front porch or laid in the grass. I wasn't provided with a second invoice detailing any additional charges, an estimate of additional charges or the opportunity to pay the balance in cash to avoid additional surcharges for using a credit card. The ****** did a walk through of my apartment while begging items that were to be thrown out. When I said the move included the refrigerator he said he didnt have my contract. They said they needed to do a drop off at my new address. I went to meet them and no movers. They disappeared with my belongings for an hour. All I could smell was marijuana when they came. I asked where they went... first said to get a drink, next got lost no GPS, finally they went to lunch. Its 3 guys and 2 of them stay at the truck while only one takes my things in the house. This extended the move tremendously. Some of my stuff fell in the filthy alley water. They said they couldnt finish the job and would have to come back tomorrow. I sent the company an email the next morning detailing everything. Their only response was marijuana use is a reason for automatic dismissal. After going back and forth with the office manager, ****** she said she could have them come back for another $525. I repeatedly asked to speak to the company manager to no avail. Finally, they agreed to finish the job at no additional cost. They sent back the same crew. Then I got a call saying its going to be another $325 to finish. Im overseeing a furniture delivery at my new home, but my daughter there on FaceTime. I call my son at work and he speaks to the manager, *****. My son tells him about the unprofessionalism. ***** says he doesnt want to hear it and he can tell the movers to take my sh** off the truck and back in the house. Instead they leave my things on the porch and in the front yard. I had to hire more movers.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maria R

    5 stars

    05/28/2022

    Always the best. These guys are my favorite movers and I will use them every time I need moving

    Local BBB

    BBB of Chicago & Northern Illinois

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