ComplaintsforMcCalla Raymer Pierce, LLC
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Complaint Details
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Initial Complaint
01/27/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unresolved
On December 28, ****, attorney ***************************** for law firm McCalla Raymer ******* Pierce, LLC filed a FEMA hold in the Circuit court of Cook County. I would like to get information on the following:Why?Circumstances for it being filed?Were there damages to the property that the firm saw? (if so please supply.)Who filed it?Do I need to contact FEMA to review the paperwork that was filed? I am just trying to get a clear understanding as to why the 90 day hold was applied.Please send all information through this inquiry.Business response
01/30/2024
McCalla Raymer ******* Pierce LLC (MRLP) Response: We appreciate the ability to respond to the consumer on the complaint. Our office received instructions from our client to place the loan on a FEMA hold. The consumer should reach out directly to the mortgage servicer for any additional information and their procedure surrounding FEMA holds.
Please let us know if there are additional concerns or comments, or if we may be of assistance at any point in the future.Customer response
01/31/2024
Complaint: 21209663
I am rejecting this response because:You still didnt provide any of the supporting documentation that would have to be submitted with that information to you before you filed.
Show me the proof of damages. They would need to supply photographs to support that.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.