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      Country
          Country

          Find a Location

          Kin Insurance has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforKin Insurance

            Insurance
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            4.68/5stars

            Average of 1,062 Customer Reviews

            Customer Complaints

            67 complaints closed in last 3 years

            21 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/5/2021

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Kin Insurance is a direct-to-consumer home insurance company that provides home insurance, mobile home insurance, landlord insurance, condo insurance, and flood insurance. It currently serves Florida and Louisiana and plans to expand to 43 additional states.

            Business Details

            This is a multi-location business.

            Find a Location

            Kin Insurance has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              6/12/2018
              Years in Business:
              7
              Business Started:
              4/23/2016
              Business Incorporated:
              4/23/2016
              Accredited Since:
              3/5/2021
              Type of Entity:
              Corporation
              Business Management
              • Sean Harper, President
              • Lucas Ward, Secretary
              Contact Information

              Principal

              • Sean Harper, President
              • Lucas Ward, Secretary

              Industry Tip

              BBB Tip: Insurance companies

              Customer Complaints

              67 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/09/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              KIN is the home owners insurance agent I chose to use last year due to their excellent rates and good service. After the first year they raised my rate over 25%. The response I received was this: "There has been an overall rate increase in the **************** due to increased rates of reinsurance, litigation costs, and rebuilding costs."I understand that insurance rates go up and down but have a major issue with a 25% increase. I find this irresponsible and an extremely poor business philosophy. I do not know if this is a legal amount to raise a policy but hope that if it is you will do what you can to help all of us private citizens not deal with this corporate greed and misuse of power.
              Read More

              Customer Reviews

              1,062 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jean B

              03/06/2024

              Great Experience Dermaine was Excellent and made The Process Easy and Fast, Like him over phone and he gave Information I Needed to make my mind up on Insurance company , You Have a Great Asset Dermaine , ****************

              Kin Insurance Response

              03/07/2024

              ************- We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Welcome to ***!

              Kin Insurance Response

              03/07/2024

              ************- We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Welcome to ***!

              Local BBB

              BBB of Chicago & Northern Illinois

              BBB Reports On

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