ComplaintsforAAA Member Insurance Program
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Complaint Details
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Initial Complaint
09/11/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Transaction Date: August 1, 2023. Issue: Premium increase without justification, attributed to AAA's system errors. Commitment: Assured resolution for AAA Drive registration issue. Dispute: Confronting unwarranted premium increase and deficient customer service. Resolution Attempts: Consistently neglected despite numerous communications. Ticket Numbers: INC4409350, INC4431233. Emails can be provided in .eml format or plaintext upon request.Initial Complaint
07/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I filed claim ********** May 13 '22. I cannot get them to pay for repairs that will be forwarded to condo above me to pay with insurance. I am senior citizens and widow, no one will return my calls,sent email also. the first repair Callaway did not show up and gave very low bi d now, AAA will not give Icon repairs what it really should have been knowing they will get monies from my above condo insurance. I am stressing living with guest bathroom demolished and floors removed, living on concrete floors And no lighting in hallway, ceilings removed and drywall in 3 rooms.Please help me, looks like war zone where I live.Business response
07/20/2022
Member's home club is 212 Club Alliance in *******, **** please contact them at ************ for further assistance and resolution. Please move claim to club 212 Club Alliance.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.