ComplaintsforService Now! Chatham Comfort Controls
Heating and Air Conditioning
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Complaint Details
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Initial Complaint
10/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Comfort Controls installed a furnace but failure to respond to correct the problem with the furnace.Business response
10/13/2022
We installed ************** furnace two years ago and she has not had any problems. The issue is someone damaged the filter rack that is not apart of the furnace. There is nothing wrong with the furnace and she can still use it, she is choosing not to run it. We communicated to the customer that our first availability is Friday October 21st. We will be more than happy to address her concerns during the scheduled visit.
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