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          WellCare Health Plans, Inc. has 1 locations, listed below.

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            Business ProfileWellCare Health Plans, Inc.

            Health Insurance

            Contact Information

            200 W Adams St

            Ste 800

            Chicago, IL 60606-5220

            Visit Website
            (312) 630-2025

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            200 W Adams St Ste 800, Chicago, IL 60606-5220
            BBB File Opened:
            4/9/2007
            Years in Business:
            27
            Business Started:
            5/15/1996
            Business Started Locally:
            5/15/1996
            Alternate Business Name
            • Harmony Health Plan of IL, Inc.
            Business Management
            • Mr. Gary Fitzgerald, Director, Compliance and Regulatory Affairs
            • Mr. Miguel Torres, Sr. Director, IL Field Sales and Marketing
            Contact Information

            Principal

            • Mr. Miguel Torres, Sr. Director, IL Field Sales and Marketing

            Customer Contact

            • Ms. Stephanie Fifer
            Additional Contact Information

            Fax Numbers

            • (312) 630-2022
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/13/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            As an insurance denials clerk I called 12/14/2022 and 01/20/2023 but times representative escalated claim and on 01)20/2023 asked for call back from supervisor. No call back received. Called today and spoke to *** rep hung up after I asked for a supervisor called back spokee to ***** waited for 30 minutes he stated no supervisor available and they have no corporate number after much hesitation gave me name *** to his supervisor
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Melvania W.

            09/06/2022

            I picked then in Oct of 2021 . In January of 2022 I begin to have terrible pain in my lower back down my left leg front and side . I went to the ** and they said one of my fusion had popped out . Made an appointment to see my pain Dr they ordered a *** and it took WellCare forever to approved . Finally had the *** and my pain Dr suggested injections in my back . They faxed the paperwork over to WellCare and they denied the treatment saying I needed therapy . Went to therapy in all that pain my hip was locking up and it was horrible . The therapist decided against me trying it because it made the pain worst . WellCare still denied the injections . Finally in June ****** approved the injections . Some of the staff is very rude . They get you to sign up but then they treat you wrong . I will never recommend WellCare to NO ONE . Also in February a payment was taken from my disability check called WellCare and they said to give them 90 days . I still have not received my money . I thought they were there to help not harm
            Read 1 More Customer Review

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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