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            Business ProfileLiberty Auto Warranty

            Auto Warranty Services

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            Contact Information

            30 S Wacker Dr

            Chicago, IL 60606-7413

            (888) 623-5547

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Liberty Auto Warranty is an extended auto warranty administrator offering automotive products and services, through these channels: auto dealers, banks and consumers direct.

            Products & Services

            Automotive extended warranties.

            Business Details

            Location of This Business
            30 S Wacker Dr, Chicago, IL 60606-7413
            BBB File Opened:
            10/29/2018
            Business Started:
            4/4/1998
            Type of Entity:
            Corporation
            Number of Employees:
            179
            Business Management
            • Mr. Steven Urban, CEO/Owner
            Contact Information

            Principal

            • Mr. Steven Urban, CEO/Owner

            Customer Contact

            • Mr. Steven Urban, CEO/Owner
            Additional Contact Information

            Fax Numbers

            • (888) 623-5547
              Other Fax
            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/26/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            BBB unable to locate business
            Purchased warranty on truck through Liberty Shield. Engine needs work less than a year later (lifters/camshaft/known ***** issues) but Liberty Shield will not pay for repairs because truck has a turbo on it. Truck was sold to me with turbo. No work has been done to truck while I've had it except the oil changes.
            Read 3 More Complaints

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Elise B

            12/18/2023

            The only reason I'm giving 1 star is because I can't leave it blank. No one in my area will accept this coverage so what's the point of having it right? Tried to cancel and there is no link online. Was told to create an online account through their website but there is no link to do that or an actual website anywhere. Just more links to the brochure. Don't bother calling because the number is always busy no matter what line you choose. If you buy a used car and are offered this warranty, do yourself a favor and just say no.
            Read 6 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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