Business ProfileforCCC Intelligent Solutions Inc.

If I could give a zero I would! They totalled my pickup with very minor damage then gave comp vehicles that were not comparable at all. When we sent them ones that were they dismissed them. Only using non existing vehicle comps (we couldn't find some of the ones they used) or companies that were out of business. How is that a legal comp? My pickup has a brand new motor. Everything rebuild and brand new front to back and the body is still in great condition. They didn't care, they only looked at the year and what the tach said. They are scammers and are only swindling the consumer and our insurance company didn't care. I wish I would have thought to fight for a different company to be used. But our frustration with this scam company got the best of us. There was always a voicemail and we wouldn't get calls returned for weeks on end. Then they wouldn't hear what we said or take our information. They dismissed anything we had that would prove the value of our vehicle was much greater. We got screwed by this company! It's like the insurance company didn't care and used them to low ball us. It's so scary that they continue to be used and trusted by our insurance companies and are still in business and the insurance commissioner doesn't audit them the way they do the insurance companies. Why does the commissioner allow the insurance companies to just say ccc gave me the value when they do not have a good reputation, they are not a company that wants to help the consumer, they low ball and s**** the customer. They have no legal repercussions what so ever. Someone need to be held accountable for their fraudulent actions!