ComplaintsforHeather Ridge Construction, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/07/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Date of transaction 11/30/2022 contract sent 12/07/22 approval and deposit paid Amount $3725.00 Never started and responded that they could not complete. I had to hire new workers plumbing company. Did not respond to return deposit.02 Site Work 02 Site Work Site Work: Replace water service from city main into property. Includes trenching from b-box to foundation wall.Includes 1-1/2 k copper. Isolation valve ********************* of meter. Drain valve on city side of meter. Core through foundation, seal penetration. Flush out line inside house as necessary. Ensure there are no leaks before back filling. Back fill to 2-6 " above grade to allow for settling. Permit Not Included Restoration of landscape Not Included.New meter costs not included. (TBD by village)* *Meter may not be required Some villages will just swap out meter if village wants it upgraded.2nd job contract 3/1/23 contract sent 3/3/23 approved Amount paid $2001.00 Incomplete work, inspector shared that the work was sloppy. 06 RR DWV-HWS/CWS Residential Remodel Install approximately 40 LF of copper to pipe laundry sink and laundry box. Install approximately 10' of 1 1/2" copper to connect w/certified RPZ valve.Requested refund, no response.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.