Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Chase & Dean Design Group LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforChase & Dean Design Group LLC

    Interior Designer

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Deer Park, IL 60010-7396
    BBB File Opened:
    1/9/2020
    Years in Business:
    5
    Business Started:
    8/24/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Renae Woodside, Principal
    Contact Information

    Principal

    • Ms. Renae Woodside, Principal

    Customer Contact

    • Ms. Renae Woodside, Principal

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/19/2023

    Complaint Type:
    Product Issues
    Status:
    Unresolved
    I hired Chase and **** on 6/5/2022 and terminted them on 9/5/2023. The estimated completion date for my project was 10/22. At present I still do not have a working kitchen and dining room. The original cost estimate was $59,000 and went to $72,000. I was no longer in a position to afford the delays, which caused me on several occassions to seek alternative lodging, and paying higher costs.I have paid $23,713 for furniture and other items. The business represented that they would deliver to an address of my chosing, which was ridiculous in that they knew the address. Nothing has been delivered.Since that time I have been demanding that they deliver the ordered items and reimburse me for items paid for, not ordered and returnable. They also need to remive construction debris, equipment, a bed and fix some flooring.The business has ignored my requests interpreting this as some attempt to defame them. While there are several reviews I was not aware of with scenarions similar to mine I will not be submitting them becuase the business refutes them and I give them the benefit of the doubt. They want me to *** them as if to settle some score. While I certainly contemplated that the cost benefit does not make sense.I assured them that I would not write any such reviews or file any compalints with organizations such as yours if they complied.They have characterized by demands as harrassment. They are not the victim here I am. They had also made numerous threats on several other levels. If you are not successful I will take the option of putting a letter explaining my experience with this company on your site. I really do not want to do that. I just want to finish my home.I have been asking since September of 2023 and here we are in May of ****. I purchased furniture on my own because they would not comply. Now I need the money to complete ths project. Respectfully submitted,***************************
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.