Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Professional Home Improvement, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforProfessional Home Improvement, Inc.

    Siding Contractors
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    3 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Dan B

      5 stars

      03/25/2024

      They did our roof and did a beautiful job!2650 sq. Ft. 2 story home. Three new skylights, drip edge all around. A new larger gutter in front that doesn't run over anymore. Beautiful job. Heavy duty architectural shingles. We are so happy!Thank you Professional Home Improvement !!
    • Review from Nina F

      5 stars

      08/12/2022

      We have done two projects with Professional Home Improvement - a full house of window replacements and new front doors. Were so grateful to have found Mal and his team to work on our home. When talking through a project, Mal has a great eye for detail and he makes recommendations on things we hadnt even considered. Mal and his team are easy to work with and they take pride in their workmanship and the quality of the products they offer. Its clear that making sure the customer is pleased with their updates is key and whenever any installation glitches present themselves, as they always do with older homes, solutions are quickly found. Mal has always stood behind the work of Professional Home Improvement. Once were ready to do our siding we will be reaching back out to PHI.

      Professional Home Improvement, Inc. Response

      08/15/2022

      Thank you so much for the kind words. We work hard to make sure our clients come first. When I read a review this, it makes it all worthwhile. All to often companies put profit before performance. It is nice to be recognized for the quality work we provide our customers. It was a pleasure working with you both times! Thank you so much. Let me know when you are ready for new siding!!!
    • Review from Paul C

      1 star

      03/16/2022

      ********** was sloppy and unprofessional. We have had repeated issues with siding falling off of our house since the install was complete. Mal wont stand behind his warranty and repair the siding that is still falling off of our house

      Professional Home Improvement, Inc. Response

      03/17/2022

      **** has a distorted view of this project. Yes, in the first few weeks after installation there were some adjustments made due to the construction of his house. We addressed and fixed them. After a huge wind storm he had a piece come down. I told him there is a Service charge for storm damage. He refused to pay the minimum fee. I also want to mention that during the course of the job we did several hundred dollars of extra work for him at no charge. I let him slide. He would tell the workmen do work that was not in the agreement telling them it was, when in fact it wasn't. Trying to encourage good customer relations I let it go. Now after a storm, he wants more free work, Sorry ****. For many of my clients who are above board customers I go above and beyond and fix things that are not my problem, and I don't charge them a *****. I wish you were one of them. You are entitled to your opinion, I am entitled to mine. By the way I was recommended to you by a friend whose house I sided. They have no issues with us. Nor do hundreds of other happy customers. Sorry we don't see eye to eye on this, it would have been repaired immediatley after your call. Storm damage is not covered under warranty. Good luck to you, when you are ready to pay the service call fee we will be happy to come out and fix the storm damage.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.