![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforRocky Mountain Construction, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/15/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
******************* the owner of Rocky Mountain Construction Built our recent home. We closed on January 15th 2021 and through his contract we have a 1 year warranty on the home. After about 2 months of living in the home we started having issues with the front door not latching correctly/ lock and handle not working properly. ***** had his door company get involved and fixed some of the issues. His door company was not able to fix all the issues and we ended up having another company take care of the adjustments on the door. In the process ***** needed to have some trim on the door repainted that his door company messed up and the lock replaced. We have made multiple attempts to schedule him to fix the final issues. He either states he is busy and will come back the following week or just does not respond to the messages/ phone calls. We would like BBB to help us resolve the issue.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
5663 Rainbow Ln Ste C
Pocatello, ID 83202
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.