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Additional Information

Not BBB accredited

Additional Information for Equine Innovations Inc.

View full profile
Location of This Business
428 Industrial Way, New Plymouth, ID 83655
BBB File Opened:
7/27/2012
Years in Business:
24
Business Started:
3/22/2000
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Corporation
Alternate Business Name
  • Hoofjack
Business Management
  • Ms. Dawn Keeler, Manager
  • Mr. Kevin Keeler, Owner
  • Ms. LeAnne Wallace
Contact Information

Principal

  • Ms. Dawn Keeler, Manager
  • Mr. Kevin Keeler, Owner
  • Ms. LeAnne Wallace

Customer Contact

  • Ms. Dawn Keeler, Manager
Additional Contact Information

Fax Numbers

  • (208) 278-3271
    Primary Fax
Serving Area

This company ships worldwide.

Products and Services
HOOFJACK®, TOOLJACK®
Payment Methods
  • Cash, Check, VISA, MC, Discover
Refund and Exchange Policy
  • RETURNS
    If you are not 100%satisfied with your purchase, you can exchange or return your order for a fullrefund of the item price within 30 days of receiving the item.  Returns must be unused, in the originalpackaging, and accompanied by a copy of the sales receipt or proof of purchase.

    Only items purchaseddirectly from Equine Innovations Inc can be returned to us. If you purchasedyour item through another retailer please return your item to the originalplace of purchase.

    Special orders andpersonalized items are not returnable.

    Items sold “as-is” arenot returnable.

    REFUNDS
    Refunds will be made tothe original form of payment (credit card, check, cash, etc…). 

    Additional shippingcharges such as priority or overseas charges are not refundable.

    SHIPPING
    You will be responsiblefor paying for shipping costs for returning your item. If the item you receivedhas been damaged in shipment or is defective (subject to our inspection), wewill pay for the return shipping costs.

     

     

     

    For your protectionplease insure your return shipment.

    SHIP RETURNS TO:
    Equine Innovations Inc
    PO Box 570 - (for Postal returns)
    428 Industrial Way - (for UPS/FedEx returns)
    New Plymouth, ID 83655

    CONTACT US
    If you have anyquestions on how to return your item please contact us at [email protected] or 1-208-278-5283.

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Horseshoeing Tools

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