Additional Information for Tuxgear, Inc.

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• Ms. Sandy Lindley, CEO

Principal

• Ms. Sandy Lindley, CEO

Customer Contact

• Ms. Sandy Lindley, CEO

United States & Canada

• AK
• ID
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• WA
• WY

• Cash, Checks, Credit Cards, PayPal, Money Orders
  

• ExchangePolicy:
  You are always welcome to exchange. If you keep all tags and packaging in goodcondition and the item/items have not been worn, there will not be a restockingfee. The shipping fees to send the new items to you and the shipping fees tosend the items back to us are your responsibly.
  
  Return Policy:
  Unlike many other web sites that have special rules and fine print, Tinytux.comoffers a "Risk Free Returns Policy" on domestic orders placedon our web site or taken by our customer service representatives.
  
  If you are not 100% satisfied with your purchase, you can return your order toour warehouse (within 30 days) for a full refund of the product(s)price. We believe that in order to have the best possible online shoppingexperience, our customers should not have to pay for restocking fees if theycannot use the items purchased. This simply means that if you need toexchange/return a size, change colors, or just don't like the items purchasedyou can send them back for a full refund of the product price. Orders returnedafter 30 days are subject to a small restocking fee, usually no more the 15% ofpurchase price.
  
  For quick and easy refunds and exchanges please follow these simpleguidelines:
  - Products must be in the original condition you received them andin the original box and/or packaging with all tags attached.
  - Your Items must be returned within 30 days of the original purchase date toavoid fees.
  - Once your return is received and inspected by our fulfillment centers(usually within 72 hours of receipt), your refund will be processed and acredit will be automatically applied to the original credit card used forpayment within 5 days.
  
  Please note that depending on your credit card company or bank, it may take anadditional 2-10 business days after your credit is given for it to post to youraccount. Items returned that have been worn or damaged will not be acceptedback for refund. Items with missing parts and/or missing tags will be subjectto fees. Please note that special order items (items that we do not normallycarry) are non-returnable .
  Tuxgear.com
  1380 E Commercial Dr. | Suite 102| Meridian ID 83642 | Phone: 800.601.5171 | Phone: 208.846.9367
  

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