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    ComplaintsforWiFiBlast

    Online Retailer
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    Current Alerts For This Business

    Pattern of Complaint:

    On November 18, 2020, Better Business Bureau was alerted to a business operating as WiFiBlast with an advertised address of 10450 N Airport Road Hayden, Idaho 83835. The business website can be found at,  https://buywifiblast.com/, and they specialize in selling Wifi boosters with claims this product will enhance your Wifi service. Consumers who have purchased this product are reporting the product does not work as advertised. Consumers allege the business has improperly billed them for promotional offers, refunds are not processed as promised, and poor customer service.

    The advertised address of 10450 N Airport Road in Hayden, Idaho is being used by 40 online businesses. The Idaho Secretary of State reports that WiFiBlast is not a licensed business in the state of Idaho. The business website advertises corporate addresses in Canada, United Kingdom, and Australia. The business website states  consumers are responsible for paying shipping cost if they wish to return the product.

    Consumers can file complaints with Better Business Bureau at www.bbb.org and the Federal Trade Commission Consumer Protection at ReportFraud.ftc.gov.

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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I received an email saying that my payment of $499.99 had been successfully processed, appearing to be charged to my PayPal account, and that I had 24 hours to reverse the charge. I called the number provided and got some strange guy who just kept asking if I really wanted to cancel the subscription. When I finally made it clear I didn't use nor did I plan to use the WiFi Blast, he said that I had to fill out a form. I asked for the form to be emailed to me and he said that wasn't how it was done. That I needed to connect to a website that he would provide. I told him I was not going to give him access to my computer and he kept asking me what made me think that was what he was going to do. I made one more attempt to get him to understand and he said he would send it to my email although he never took that information. Unless it was attached to the invoice, I don't know where he would have gotten it.

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