Customer ReviewsforLegacy Heating & Cooling
34 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Kay L
5 stars06/18/2022
I was totally impressed with the professionalism displayed by the whole team from the initial contact through the actual installation of my new air conditioning system. I couldnt be more impressed by the entire process. Great job thank you !Legacy Heating & Cooling Response
12/16/2022
We are always so happy to hear that our customers find us professional and caring. We are consumers too and we want all our custmers to be happy with the process and the outcome just as we would want in our everyday lives. You are so appreciated and we are honored to help in any way every day :)Review from Laurel S
5 stars06/16/2022
We have dealt with professionalism every step of the way, from inspection of our old unit, deciding to replace it, dealing with the sales **** and now lastly the installation of the new system.It was truly effortless on our part and we truly appreciate the great service.Chase and *** did a wonderful job with the install. They were very conscientious right up to sweeping up after themselves once done. They showed obvious concern for our well being and satisfaction. Super job !Thank you! The SimpsonsLegacy Heating & Cooling Response
12/16/2022
We are so appreciative of this heartfelt review. We truly strive for professionalism and caring in all things we do here at Trademark :) ***** and *** are super stars and you were in great hands. From the first call to the end of the job and clean up it is kindness and excellence in service all the way. Take care and call us anytime :)Review from Linda S
5 stars03/01/2022
Weve had a great experience with Trademark Mechanical. It started with the estimater, next our installers and yesterday the technician that cleaned our furnace and also noted a leak in one of the pipes. He contacted an employee from the office who came to repair the leak. What a great team, Excellent work! We would definitely do business with Trademark Mechanical again. Thank you!Legacy Heating & Cooling Response
06/08/2022
From the entire Trademark Team we thank you for your kind words and wonderful recommendation. It was truly our honor. We will be back in a year to perform a courtesy system check on your newly installed equipment. In the meantime, if you have any questions or just want to say hi... give us a call. :)Review from Lois B
5 stars02/25/2022
**** from Trademark Mechanical has been to my home before and once again he did an excellent job for me. He has such a strong work ethic and his attention to detail is exemplary. I am so impressed with ****. Hes a great asset to Trademark Mechanical.Legacy Heating & Cooling Response
06/08/2022
Thank you for the 5-star review and wonderful words about our ***** We are very grateful for your support! Building trust and consistency, with our customers, is our number one priority. We appreciate you continuing to choose Trademark Mechanical for your heating and cooling needs. We look forward to the opportunity to service your home systems in the future!Review from Marie R
5 stars02/21/2022
*********** where efficient, competent, clean, polite, and thorough. **** explained how to operate the new equipment and invited followup calls if needed. I would highly recommend **** a d his crew.Legacy Heating & Cooling Response
06/08/2022
we so appreciate your review and recommendation for our install team. **** and his crew are a great representation of Trademark!!! We are super happy that we inspire trust with your heating and cooling needs. That means a lot to us. Thanks for reaching out to Trademark and have a fantastic day!Review from Thomas M
5 stars02/07/2022
All of the service men including our salesman did an excellent job. They all were very helpful, answering our question and concerns, as well as being very personable. ****** was super, very likeable and comfortable to talk to and informative. We thank *********************** for being very helpful and thorough in explaining the work being accomplished. *************************** was hard at work too, but very light hearted and made there time at our home fun. The electricians, ****** and an older man that had some Army stories, were great. ****** figured out the best way to lay in the electrical showing great concern, not only for practical purposes, but also for the aesthetics, which we very much appreciated. I'm sure we will call on Trademark again for our HVAC needs and service. Thank you all for your prompt and professional service.Legacy Heating & Cooling Response
02/08/2022
it sounds like your install went flawlessly! We appreciate you leaving this review to share your Trademark experience. It makes our day to hear the install team was both professional and friendly! They truly are an asset to Trademark Mechanical! Thanks again for your recommendation! Have a very blessed day :)Review from Lois B
5 stars01/29/2022
Very impressed with **** and his professionalism, attention to detail.Legacy Heating & Cooling Response
02/08/2022
Thank you for your 5-star review! We appreciate you taking the time to recognize ************** performance. He is such a caring person and it shows in all he does. Thanks again for the recommendations and have a blessed day :)Review from Gil C
5 stars01/29/2022
Complete professionalism from the employee answering the phone the estimator that came to my house and the technicians that preformed the work. All were on time looked professional were very polite went right to work finished on time cleaned up everything like they had never been there. They were a pleasure to do business with. I give them 5 stars and highly recommended Trademark Mechanical for your HVAC needs.Legacy Heating & Cooling Response
02/08/2022
What a wonderful heartfelt review. Thank you so much for taking the time to share your amazing experience with Trademark Mechanical... From the ***************** to the techs in the field we strive for excellence in communication, professionalism and kindness. Our field teams are very caring and knowledgeable, and will be thrilled to hear you are completely satisfied with their performance. We so appreciate you being a valued part of the Trademark Mechanical family. We will be out in a year to perform a curtesy system check of the newly installed equip. Have a fantastic day :)Review from Steve S
5 stars12/03/2021
These folks know their stuff, handle things in a timely manner, and have provided excellent service to me. They've gone the extra mile, so to speak, where others have left me on my own, or have seemed reluctant or unable to do so.I recommend them highly.Legacy Heating & Cooling Response
12/29/2021
We are so happy we could help and to your satisfaction. It was our honor. Thanks so much for your great review and recommendation. We are here for you anytime and appreciate you sharing your great 5 star experience with family and friends. Have a blessed day :)Review from Geraldine S.
5 stars11/29/2021
***** was on time and performed maintenance on both my furnace and hot water tank. Then he turned my fireplace back on. After that we went to my daughter's house and he performed maintenance on both her furnace and hot water tank.Legacy Heating & Cooling Response
12/13/2021
***** is a rock star! Sounds like a very busy day for you both. Thanks so much for reaching out to us and sharing your kind words. It is a privilege we enjoy - to help our community and the many wonderful members of the Trademark Mechanical Family. Please call on us anytime. Wishing you and your family a very warm and wonderful Christmas.
Customer Review Rating
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