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Business Profile

Hospital Supplies

Norco Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hospital Supplies.

Reviews

This profile includes reviews for Norco Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Norco Inc has 15 locations, listed below.

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    Customer Review Ratings

    1

    Average of 4 Customer Reviews

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    Review Details

    • Sean S

      Date: 06/11/2024

      I had the displeasure of working with Norco for a CPAP machine.They did not accurately explain the payment structure that involves an initial bill of $900 up front and an ongoing monthly fee of $122 per month for 12 months or about $2300 billed to your insurance. Even with my insurance covering the majority of this I was worse off than if I bought a machine from any of a number of suppliers you can find via a ****** search.In summary they have opaque billing practices Are charging 3-4x the retail price for a CPAP machine Difficult to contact Unable to offer any discretion to resolve customer disputes.

    • Christopher B

      Date: 12/20/2023

      I called Norco medical supplies at the ********* location I got an order for a hospital bed electric in Norco lied they said my insurance denied my claim but when I called ******** and ******** does not have the claim Norco medical supplies never billed my insurance theyre a bunch of liars. They never billed ******** and ******** does not have the claim

    • Christy R

      Date: 01/06/2023

      I received a CPAP from Norco. While I was getting used to wearing it I was non compliant one time. Norco charged me three months of non-compliance fees at $600 each and $900 for some tubing and a couple masks. My provider sent in a new order and the whole term was suppose to start all over making me compliant not noncompliant. Multiple phone calls and no resolution, keep referring me to the branch manager who is not responsive. They jump at the chance to overcharge. Be careful using this company. I recommend getting your CPAP supplies through Amazon if you can. I will never use this company again.

      Norco Inc

      Date: 01/12/2023

      *******, please reach out to the branch manager so that she can review your account with you.Norco ********************Manager: ****** Phone: ************ Regards,

    • Angela R

      Date: 12/15/2022

      Have had 2 phone calls from this company still leaving me no information to contact them. First one spent almost an hour figuring out what was needed. Even though the RX's came from my doctor. *** said no problem it's covered. Next call should be for confirmation and delivery. Well 2 weeks later a woman with no name given, now I'm being told with 2 major insurances that nothing is covered and all out of pocket. I have already spoke to both insurances twice and gotten rundown and full coverage confirmation. Zero out of pocket.!! This company is just wanting cash. Now they have waited till its too late for me to get anything done. This place is a scam, and don't care what they are doing to people really. This is not a game and people quality of life is hanging in the balance. A serious investigation needs to be done on their practices. It would be zero starts if I could. I had to go online and get phone number myself to contact. well getting thru is a joke, and when I did they claimed they didn't have any information about me. Well how can they call me twice and quote the medical equipment I needed if they didn't know who I was. Sounds very scam like to me.

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