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Find a Location

Simply Eloped, LLC has 1 locations, listed below.

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    Business ProfileforSimply Eloped, LLC

    Destination Weddings
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.49/5stars

    Average of 35 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/30/2019

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Simply Eloped, LLC offers destination wedding services.

    Products & Services

    Wedding Services

    Business Details

    Location of This Business
    1615 W State St, Boise, ID 83702-4041
    BBB File Opened:
    9/27/2019
    Years in Business:
    7
    Business Started:
    7/5/2016
    Business Incorporated:
    7/5/2016
    Accredited Since:
    9/30/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    15
    Business Management
    • Mr. Matt Dalley, Co-Founder
    • Ms. Janessa White, Co-Founder
    Contact Information

    Principal

    • Mr. Matt Dalley, Co-Founder

    Customer Contact

    • Ms. Janessa White, Co-Founder

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/21/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    My fianc and I were going to get married on October 28th, 2018. But we had a death to an immediate family member and could not do the wedding anymore. We tried getting a refund and offered to provide death certificate and everything. The people and the site could not help with much but partial credit. The times are difficult and we couldnt afford to lose all the money for no service.
    Read More

    Customer Reviews

    35 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christine G

    1 star

    03/04/2024

    Simply Eloped has been okay to work with so far. However, I need to write this review to advise customers not to opt for the Day of Coordinator/On-site Helper. This job is useless and a waste of $400.The Day of Coordinator is only available30 minutes before your ceremony and leaves immediately after. I hardly consider this "dayof". I asked my coordinator if they could supervise the chair set-up earlier in the day and they refused. This article on the Simply Eloped website includes this task in theirjob description:**********************************************************************************************, I asked if we could schedule a ***** minute walk-through rehearsal and they refused.Not to mention, my first coordinator was assigned 6 months before the ceremony and then proceeded to quit two weeks before the wedding. My second coordinator quit a week before the wedding. I asked Simply Eloped for a refund and to remove the coordinator from my wedding. They did not issue a refund because it was less than 30 days before the ceremony, even though these coordinators are allowed to quit whenever they please. I am now paying someone $400 to attend my wedding and do absolutely nothing.Do not pay for this service. If a Day of Coordinator/On-site helper is included in your package, ask to remove this service to save money.

    Local BBB

    BBB Great West + Pacific

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