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Star Tree Service has 1 locations, listed below.

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    Business ProfileforStar Tree Service

    Tree Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1801 Glen Ellen Road, Sioux City, IA 51106
    BBB File Opened:
    12/30/2014
    Business Management
    • Larry Eisenhauer
    Contact Information

    Principal

    • Larry Eisenhauer

    Customer Contact

    • Larry Eisenhauer

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My neighbors hired Star tree service to cut down three trees on their property. On September 28, Star Tree Service was in their backyard working on a very large tree. At some point a limb fell and it severed power to the neighbors house as well as pulled on an electrical line running from house to my garage. It caused the anchor holding the line to the house to be ripped out of the siding and the live wire is now hanging low enough to hit your head on. No one informed us of what had happened, we just noticed it when we got home. I called star tree service on September 29 and explained there was property damage. They told me they would check it out. They did not. My husband left work to talk to them while they were present at the neighbors property on September 29. They denied ever speaking to me on the phone. They also denied that they caused the damage at first then ultimately agreed to fix the issue. I do not believe they will fix the issue nor has an electrician come out to fix the issue. In addition to this major complaint they have also repeatedly used my lawn to lay branches and sticks on without asking, leaving them overnight even. In addition they have also blocked my garage and driveway for an entire day without notice to me or my husband and have been continuously using my trash cans.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving Greater Iowa, Quad Cities, and Siouxland Region

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