ComplaintsforFoodland Super Market, Ltd.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/30/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I have been going to my local foodland for many years. I never had an issue there. But over the span of almost a year, there's a prior Vision security guard who stalks me and follows me around the store for no reason. I have reached out to the managers at the foodland. The prior Vision managers. As well as higher up in customer service of **********************. The last time I was in the store was on August 3rd at about 4:00 p.m. . Whenever I come into that store I can catch him following me watching me gawking etc. I have brought this to the attention of management several times but never get a call back or any kind of explanation except that we'll talk to him. I even talked to *******, who is the head of of customer service for ********************** to be told I'll get to you by the end of the week which was 3 weeks ago and I always have to follow up with them. I always have to do their work. I feel discriminated against. And sexually harassed. I have never been so uncomfortable going to a foodland store and my entire life that I've been going to for a long time. The management is not doing anything and the last time I talked to *****, who is the head of the foodland store who by the way never got back to me after several times of contacting her and she never following up, told me that now it's going to human resources. I have called human resources three times and left messages. And email twice. And never got any response. I have had the prior Vision security guard say that the management at food plan wants him to follow me. I don't know why besides my race. And then when I talk to the foodland management they say oh we don't ask anybody to follow anybody in the store. I shouldn't have to feel this way and I would like a resolution and apology a store credit something for everyone in that store I feel as my ohana. I have no other issues if anyone else in that store in fact the other prior Vision security guards I talk story with and get along with. The prior Vision guard's name is ****
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.