Business ProfileforChloe's Auto Repair & Tire, LLC

In January 2023, I contacted Chloes Auto Repair regarding my 1976 Triumph TR-6. I had the car towed to Chloes and was present when the car was delivered. At no time was there and mention of distortion or damage to the car. I asked the Shop ************************ and Service Writer CJ to look at my car and let me know what is needed to make the car roadworthy. Chloes provided an electronic estimate of the items needing repairs including the installation of fuel lines, carburetor (s) rebuild, frame repairs and minor electrical work. I approved the estimate. Over the next several months I would occasionally call and check on the progress of the work. Sometime around October/November 2023, I contacted CJ to check on the progress and ** informed me that most of the work was completed. He stated that the carburetors still needed to be rebuilt and they were having issues closing the doors. In April/May 2024 time frame I was contacted by ** stating the battery was dead. I retrieved the battery from ** and bought it back after it was charged. ** contacted me a couple of weeks later and asked me to pay the remaining balance. I visited the shop on a Saturday and was alarmed at how the doors closed or more like it didnt close properly. Additionally, when attempting to start the vehicle I pulled the manual choke and found that the chokes are not attached. On or about June 7th, I went to Chloes to discuss with ***********************, I stated the frame was damaged and the car was not ready as all of the repairs were not complete. **** became hostile and stated that she was not going to fix the car. I left the shop and a couple of days later; I called ** and he informed me that **** Instructed the staff not to speak to me. I attempted to review the electronic documents. However, I am locked out of Chloes system and have no access to the initial or final documents. The repairs are not completed per the agreement, and I have not been given the opportunity to review the work performed.