Complaints

This profile includes complaints for Limitless Funding Source's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Limitless Funding Source

  Lawrenceville, GA 30043-8198

  
• 

  Limitless Funding Source

  3355 Lenox Rd NE Ste 750 Atlanta, GA 30326-1353

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:11/19/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  **** *****, ********* ******, and ***** (Supervisor) all informed me that Limitless Funding has a >95% success rate with obtaining funding for small businesses. I applied with them in March and secured a signed contract for their 90-day expedited services in April. These services include having the negative marks (3) on my credit report challenged, removing inquiries, and securing funding. I paid down my debt-to-income ratio as instructed ($23k), yet I have not received funding, nor can I get someone to let me know why. I get the run-around and go 30+ days between phone calls that tell me NOTHING. I had requested a refund before because they violated our signed contract as it has been twice as long - my dealings with them, no one called me, and I was not supposed to have to pay the final $500 until funding was received and yet - they made me pay or would not proceed further with whatever it was that they did. What I do know is that they are dishonest. When they filed a claim/challenge to my credit, it was with a lie. I was extremely uncomfortable with them indicating that the three issues were due to "fraud" - when they were actually due to a credit consolidation, which I was not informed would impact my credit negatively. If you stretch that, it should be a fraud, but they indicated to the credit bureaus that I claim fraud, which made me so uncomfortable that I submitted a letter to them about it. They did not get anything removed from my credit, they have not secured funding, they "threatened" me to pay them, or they would stop trying to secure financing, and they have done nothing more than take $3,000 from me and will not return my calls and texts requesting updates.

  

  Business Response

  Date: 03/14/2025

  When we first began working together, she shared with us that she were a victim of identity theft, and we have worked diligently to help remove over eight negative items from her credit reports across the three major bureaus. We understand how important securing funding is for she, and we've been committed to supporting her throughout this process.

  
  However, as we move forward, there are still a few negative items on her account, as well as other factors that we haven't been able to fully address. We understand that this may be frustrating, but these unresolved issues are limiting her ability to secure the funding she need. We offered to assist her in addressing the remaining obstacles and she refused saying she needed funding now.
  
  Please dont hesitate to reach out if you have any questions.
  
  Best regards,
  *****
  Limitless

  Customer Answer

  Date: 03/22/2025

   
  Complaint: 22577690
  
  I am rejecting this response because:

  First, it is simply untrue. 

  I did not say I had identity theft. As a matter of fact, as I began recognizing the profound amount of times I was receiving notifications from the credit bureaus stating that I had claimed identity theft, I wrote a memo to ***** ******* / Limitless and made them aware that I did not say I had identity theft but that I had a debt consolidation. In the debt consolidation, I was not made aware of the impact to my credit and actually, verbally, was told that it would not have a negative impact. My credit was good when I did the consolidation.  I was very disappointed with the negative hit to my credit.  I only had 3 negative accounts and the way ******************** "chose" to pursue those were to state that I had identity theft.  I did not.

  Second, this company did not have any paperwork for me to sign as they were charging $3,000.  The contract that they sent to you was actually one that I wrote up.  It is from RocketLawyer. I should have known at that point that there would be a problem. I was informed that my payment could be paid with 1/2 upfront and the 2nd half when funded.  That was not the case.  They began texting and emailing me for payment but they could not text me and email me with updates about my case. That leads me to the third point.

  I had to beg for updates from them.  The customer service was so lacking.  I cannot believe their completion rate of 95% as they do not communicate well at all.  I had to ask repeatedly for updates and sometimes I got responses, most times I did not.  ***** *******, on more than one occasion, told me "Yes, I know we have opportunities for improvement in the area of communication and we are working on that."  I'm curious when they will begin working on it.  I still have not received a loan, have not been told that I am no longer a client, have not received a refund, have not been contacted about anything.  They just stopped communicating.  The last contact was when I asked to see my file.  ***** sent it to me in September, 2024. I could not access it.  I told him that.  Never heard from him.

  Finally, I was very hesitant to sign on with this company as I told them I had been scammed before.  I told them trust came very hard for me.  Here, they scammed me anyway.  They were quick to tell me that they were recognized by your organization which was actually the selling point for me.  I would of course like to get my money back but even moreso, I would like for you all to reconsider having your prestigious credentials being carried by an organization that truly does not take care of its clients but uses you to secure them.  I will inform the credit bureaus of their practices.  Thank you. 

  
  Sincerely,
  
  ******* *****

  

  Business Response

  Date: 03/31/2025

  ******** ***** initially came to Limitless needing funding. After looking at her credit profile, she understood that she would need to address and resolve the negative items on her profile before getting funding. She acknowledged that she could not get funding then and was hesitant to move forward with the program because she was a victim of fraud. She stated that she had been a victim of fraud two or three times.
  
  We had a conversation on June 27th, 2024, at 7:07 PM EST and multiple conversations after this date. I have attached that recording to this email for your reference. The discussions with ******* revolved around her credit situation and funding needs. I requested access to her credit report, specifically through MyScore IQ or another credit monitoring service, to assess her situation. ******* expressed distrust of people and mentioned past scams, including a recent $15,000 scam involving a part-time job and cryptocurrency. From then until now, we have been able to help ******** fight those negative items the scammers put on her account, and 95% of the items have been removed. ******** had to pay down her utilization to get funding, but she did not want to. No one can get funding with over 70% credit card utilization. I have attached the screenshot of our conversation to this thread as the BBB requested.
  
  Below are a list of issues ******* told us about:
  - Victim of fraud/scams: ******* stated she'd been scammed multiple times, including a recent $15,000 scam.
  - Credit issues: She acknowledged her credit situation had worsened due to the recent scam and expressed concern about upcoming late payments and increased credit utilization.
  - Distrust of people: ******* repeatedly stated she doesn't trust people.
  - Crypto issues: She mentioned being involved in a cryptocurrency situation related to a scam and having difficulty accessing funds.

  We are still willing to help ******** get funding, after she has paid down her utilization. We have held her by the hand for 12 months, and we take responsibility for the communication issues we had at one point, however, we where there for her in her time of need. We help her through the scamming situation and got her in position to get funding. Please let me know if you have any additional questions.
  
  Thank you!

  Customer Answer

  Date: 03/31/2025

   
  Complaint: 22577690
  
  I am rejecting this response because:

  What this company is doing is putting what I said out of context. Yes, I did say that I had been a victim of scams and THAT IS WHY I wanted to have a contract because I did not want to pay Limitless $3000 without having some form of documentation in place.  I explained that the most recent issue was a "hoax job for ************ where I ended up being scammed out of $15,000 in a crypto scam.  None of that is on my credit profile so it has nothing to do with me obtaining a loan.  This was background information as to why I wanted verification and validation in the form of a contract.  When ********* ****** informed me they did not have basic paperwork for their clients which I simply could not understand. Brining that up truly was not necessary and had no bearing but I appreciate their attempt at discrediting. 

  This background information has nothing to do with my credit history or with the reason why I was seeking the loan or why my credit needed to be repaired in any way. 

  Based upon these responses, it is evident to me that Limitless was

  1.  Not paying attention to the actual factual history and the reason why I was seeking a loan

  2. Were not paying attention to the reasons why I had negative items on my credit

  3.  Were not paying attention to the actual negative items that WERE ON MY CREDIT REPORT vs the items that simply made me uncomfortable doing business with someone without a contract - who ultimately in the end did end up being a scam as they did not provide the service and kept the money

  4. Did not provide timely, consistent documentation and/or communication as to what they were doing with regards to my credit

  5.  Did not provide factual and honest documentation and/or communication with regards to what they were doing with my credit - saying I said I had identity theft which was NEVER the case.  Even in the situation that was described with the scam - that was still not identity theft, it was a "fake job".  Again, another untrue statement they are trying to twist to justify the inappropriate filings they sent to multiple credit agencies.

  6. I'm saying this again, Did NOT have their own paperwork to give to clients to secure a contract, which should have let me know they were suspect to begin with

  7.. Are now, trying to say anything they can to justify why their service was so poor, the contact did not happen and why they just dropped me without any notice.

  It does not seem that is doing anything whatsoever to bring resolution to this matter except provide excuse after excuse.  That's fine.  I do not have to defend my character or the fact that they are saying things that are not true.  My documentation speaks for itself. Actually, my intent in notifying you, the BBB, was to let you know that I actually signed with Limitless because they were accredited with your organization.   I thought you should know that they are obtaining clients by using your prestigious name and logo and providing extremely poor service. 

  
  Sincerely,
  
  ******* *****

• Initial Complaint

  Date:07/22/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Limitless funding solutions

  ************************
  *******, *******;30326-1353

  Customer Answer

  Date: 07/22/2024

  Paid limitless 2 times for a total of 496.Did not receive services paid for. Looking for a full refund. Not interested in continuing service with limitless.

  

  Business Response

  Date: 07/30/2024

  I have met with ****** to go over his file. There were some miscommunication on what needed to be done on his end, but we have straightened all of this out.

  Customer Answer

  Date: 07/30/2024

   
  Complaint: 22012317
  
  I am rejecting this response because:

  I have heard this before from limitless. Someone calls back and tells that they will provide what I paid for. Last time I ***lied here satisfied and than had to resubmit new complaint because limitless didn't ***ly back with any action.  I was told today after calling my new *** at limitless that I would get a call back and no call, no emails  and no nothing.  At this point I would just rather get a refund of my 2 payments and not wait on limitless...

  
  Sincerely,
  
  ***************************

• Initial Complaint

  Date:07/10/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ************* They charged me $1500 up front for credit repair and ultimately funding. I signed up in April, it's now the end of July and they haven't sent one letter out to creditors to dispute any items. There's no dashboard on the back end to monitor their progress, they seem to just take your money and go on about their day. I've been trying to get in touch with the guy who was supposed to be my account manager. I've scheduled phone calls with other team members and I've only got through to one guy named **** who said someone would call me back to process my refund and of course nobody ever did. All in all, it seems this company's practices are illegal, or at best, grossly incompetent and unprofessional. I would recommend looking elsewhere. Don't waste your money like I did.

  

  Business Response

  Date: 08/02/2024

  I spoke to **** and he is willing to write what was done. There was a communication issue and he is being taken care of now. There are no issues with the service we are providing to ****.

• Initial Complaint

  Date:05/20/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Made 2 credit card payments upfront to Limitless. Credit repair followed by business funding was goal. They have sent disputes on inquiries on my credit file to transunion but haven't seen any other bureau disputes. My transunion is over 700 so need my experian fico disputed not my transunion. Emails say they will call me with follow *** and other than 1 call in first month of service after 2 payments I haven't been contacted. Everything they have done which is only sending disputes letters to transunion I could of done for free.I demand a refund. ******

  

  Business Response

  Date: 06/12/2024

  From: ************************* <**********************************>
  Sent: Tuesday, June 11, 2024 6:37 PM
  To: ******************************* <*******************************************>
  Subject: Re: BBB Accreditation Termination

   

  EXTERNAL EMAIL! Use caution when clicking on links or opening attachments and never provide your User ID or Password.

   

  We have spoken to ******* and everything was taken care of. ******* wanted more communication with us so we will be more communicative.

   

  Customer Answer

  Date: 06/13/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***************************

• Initial Complaint

  Date:11/27/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This happened starting in January 2021 When i was introduced to this company, i was told they were providing me with business funding as a real estate investor. Once they completed all applications, they were personal loans and not business as stated. They also stated they would assist in setting up payment, tax preparation, monitoring, and more. They recieved payment and did not provide me with the serivce that was stated. I have called and emailed several times and no one has responded nor has the stated services been executed on their behalf.

  

  Business Response

  Date: 12/01/2022

  We spoke to **************** today and cleared up all of her concerns. We offer unsecured funding that can be used for a variety of things. Our funding is not only limited to business use (please see the agreement), so this confusion was cleared up. Also, we have set up the consultation session with our tax strategist as well as the other additional products and services for *************************** 
  
  All of **************** concerns have been addressed and handled. **************** also said she would remove this complaint because it has been handled and no refund is required. I am happy that we were able to meet her needs, and she is actually going for another round of funding and we will help her save money on her taxes.
  
  Thank you,
  *****