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Find a Location

American Roofing Company, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmerican Roofing Company, LLC

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/11/2014

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    The company offers the following services: roofing, siding, windows and gutters.

    The company offers both residential and commercial roof installation including: composition shingles, asphalt roofs, metal roofs, tile roofs, flat roofs, roof coating and single ply.

    Business Details

    This is a multi-location business.

    Find a Location

    American Roofing Company, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      68 Stockade Rd, Summerville, GA 30747-1900
      BBB File Opened:
      4/21/2006
      Years in Business:
      18
      Business Started:
      1/1/2006
      Business Started Locally:
      1/1/2006
      Business Incorporated:
      9/26/2014
      Accredited Since:
      8/11/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      40
      Business Management
      • Ms. Courtney Chamlee, Customer Service Manager
      Contact Information

      Customer Contact

      • Ms. Courtney Chamlee, Customer Service Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/30/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      A quote was provided and accepted. The workers showed up very late both days. Was told it would be one day job. Invoice was for 17K. After completing the work, the invoice had a supplemental charge of 3K. After multiple request I still do not have an explanation of what the extra 3K is for. All they say is insurance allowed it and I owe it. Because I haven't just handed over the extra without a detailed explanation of what it is for they are threatening to send it to collections. Not against paying what I owe but just want a legitimate reason what I am paying for. Also still finding nails all over the yard. They failed to cover my new AC unit and I had to pay a service to come clean it out. Got a handful of nails out of it. Workers left trash in the yard from lunches. Busted some vinyl siding that they had to replace twice because the first repair was terrible. When finally complete they took the extra shingles and trim and rolls of paper, but I do not see a credit for it. Overall, would not recommend this company. Have not received any real help trying to resolve this issue of the extra 3K, even after already paying 17.5K. They were paid to take weather head off the electrical to the house to replace the flange,but cut the flange and caulked it back together. Only replaced one roof vent but was paid for two. Had to redo the trim/seal around the chimney twice because of poor work. Also they said I owed more for a steep roof that they walked over during the appraisal.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jessica G

      5 stars

      02/07/2024

      I would recommend American Roofing Company time and time again! They helped me get my roof for FREE through insurance! I didn’t have to do a thing! The customer service was awesome!

      Local BBB

      BBB of Southeast Tennessee & Northwest Georgia

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