ComplaintsforYoung Kings Independent Contractors
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this company to do a deck in my backyard in December and aside from him being disrespectful, the work was very poor. He didn't use premium he used standard lumber even though his invoice was for premium. He also added on truck parts that I wasn't responsible to pay for. With comparing the receipts and contract to point out the problems. He charged for premium wood but the ********** receipt is for number 2 grade and standard. Along with truck parts.The Joist are 26 sitting on the ground no post used. The only post used are on the backside on the hill and they aren't concreted in the ground or have lag bolts attaching.Only screws.The deck boards are not crowned ---lumber curves and will try to go back to its original round form as a tree over time so b not crowning the boards you will get warping and boards pulling up as in her picture. You crown the wood to help stop it from doing this.The trees growing out aren't even framed in he just overhung boards and bent joist around it.None of the boards were cut straight everything was crooked and over hanging.He didn't even put double screws on each joist some joist having No screws.As a 200lb man was able to jump on my deck like a trampoline when decks are supposed to be solid with minimum sway. No post is a main reason this happened. The joist are literally on the ground. No support.Unfortunately this is not a job I that can be salvaged as hoped.Now it needs to be torn up and removed ( dumpster and labor to tear it up)Wasted money I spent hard earned on to just throw away and spend again.For me to get it removed and rebuild it the way it should be built would be almost $6000 after already paying $5000 to begin with.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.