ComplaintsforBest Western Central
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Complaint Details
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Initial Complaint
11/17/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Me and my friend stay here for one night, we first get there check out was horrible, then we start changing clothes in our room NAKED and TWO MEN OPENED OUR ROOM DOOR!!!!! The front desk gave them our key!! So these men saw us naked we called the front desk and all they could say was “I’m sorry.” I’ve reached out to this company so many times about this poor and disgusting violation. But no response. I paid $198 and I want my money back. My friend has a huge fear of something like that happening and it did! Not to mention THE ROACHES THAT WERE IN THE ROOM!!! I just want a refundBusiness response
12/02/2022
SEE ATTACHED:
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.