Business ProfileforAtlanta Luxury Motors Roswell

I am filing a complaint against Atlanta Luxury Motors Roswell concerning an incident that took place during my visit to their dealership on March 1, 2024. As a first-time car buyer, I felt pressured and intimidated into providing my credit card information at the dealership, despite my reluctance. Under duress, the car salesman at ALM insisted that I postpone taking my medication to facilitate the signing of essential documents and the initiation of a down payment. Despite my refusal to commit to a down payment and the absence of my signature on vital documents such as the buyer's order, final purchase agreement, and title reassignment, I later discovered they charged my credit card the next day. It's important to note that I did not even proceed to the finance department to discuss these financial matters and I wasnt there when they made that charge. This clearly demonstrates my lack of consent to the purchase, especially as the vehicle remains advertised for sale on ALM Roswell's website and other platforms. The dealership has been uncooperative in resolving the matter. I believe that Atlanta Luxury Motors Roswell's actions violate ethical business practices and constitute deceptive and coercive behavior towards consumers. I urge the Better Business Bureau to conduct a thorough investigation into this matter and take appropriate action to ensure that other consumers are not subjected to similar experiences in the future. I request assistance in obtaining a refund for the charge on my credit card and ensuring that Atlanta Luxury Motors Roswell ceases such unethical practices.