Customer ReviewsforClark Brothers Roofing & Construction, LLC
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Sharon G
5 stars02/27/2024
I found ********* with Clark Brothers Roofing through Thumbtack. Several roofing companies came to give me an estimate; however, once I talked with ********* and met with him, it was an easy decision as to what company to hire. ********* was very different from the other companies and made time and effort to thoroughly look at my roof from inside and out. He walked all the way around my medium size house and went up in the attic which no other company had done on their visits. He spent time explaining everything to me and answering my questions. I was very pleased that his estimate was inline with all the other estimates although I felt like I was getting a great deal because of the quality of him as a person. ********* is exceptional - extremely knowledgeable about his company and roofing, a very genuine and kind man, and I trusted him immediately. He really stood out from all the other companies. ********* and his crew came today and replaced the roof. The replacement went very quickly and neatly. Everything was very clean when they left today. I can not say enough great things about this company and *********. I also spoke with **** in the office and she was very kind and professional, too! ********* and **** make Clark Brothers a great company!!Clark Brothers Roofing & Construction, LLC Response
03/05/2024
Thank you, ******, for your kind words! We're thrilled ********* and our team made your roof replacement in ****** a smooth and satisfactory experience. Your trust and satisfaction are our top priorities. We look forward to serving you again!Review from Robert R
5 stars02/26/2024
Organized, great follow-up, reasonably priced and do what they say they would do!Clark Brothers Roofing & Construction, LLC Response
03/05/2024
Thank you so much for sharing your feedback, ******! It was an honor to serve you in the ******* area.Review from Luisa Abby M
5 stars02/08/2024
Happy and returning customer! Honest and competent team, competitive prices and timely communication. Thank you *********! Out of four other companies, ********* (sales rep) from Clark Brothers made me feel comfortable in the competence and communication of the team. He acknowledged all of my request and did not try sale more than what i asked or needed for the project. With ease, ********* preforms far above his position. He did an incredible job explaining the process of the scope in great detail, doing extra research about information I requested to ensure building codes had not changed recently. Clark Brothers did a great job with installing hardy backer siding for the entire house, new gutters with guards, new garage door, shutters and minor roof repairs. Its been about 7 months or so since the project and i have not had any issues. I have used their services on multiple separate occasions. They stand by the quality of their work and return to address anything missed at no charge.Clark Brothers Roofing & Construction, LLC Response
02/16/2024
Thank you, *****, for your kind words and for acknowledging *********'s exceptional service. We're delighted you're pleased with our work and *********'s dedication. Your trust means everything to us, and we're here for any future needs.Review from Brad R. W
5 stars01/01/2024
Clark Brothers [**] was one of six outfits that we called / solicited quotes from for a project that initially started out small; replacement of gutters and downspouts, but quickly grew in scope. We found ** pricing to be congruent with all of the vendors, but ultimately decided to work with ** given (A) their willingness to explain the extent of the work to be performed and (B) we felt most comfortable working with our primary contact; *************************** who was with us throughout all facets of the project. As mentioned the project quickly grew in scope; partially by design and partially out of necessity given underlying issues that were uncovered once the work began. Throughout all aspects of the work we were kept informed via a wide variety of methods; text, photos, video. This was especially critical as the Property Manager for the project was **** Miles away. The project lasted approximately 2.5 months from start to final payment and throughout the whole process; *************************** and ******************************* were accessible and a pleasure to deal with. It is also worth mentioning, the ** personnel on site each day were always very cordial and friendly.The project with ** was a true partnership / relationship and did not feel like a transaction; they were receptive to our questions and wanted to ensure we had a full understanding of the scope of the work.Clark Brothers [**] should be given every consideration for your next project. Thank You.Clark Brothers Roofing & Construction, LLC Response
02/16/2024
Thank you, ****, for your detailed feedback and for choosing Clark Brothers for your project. We're glad *****, ******, and our team could provide the clarity and support needed, especially from a distance. Your satisfaction and the partnership we built are what we strive for with every project. Looking forward to future opportunities to serve you!Review from Kevin S
5 stars09/01/2023
***** and his team are top notch. Everything from communication to completion was flawless. We look forward to working with these guys in the future!Clark Brothers Roofing & Construction, LLC Response
02/16/2024
Thank you, *****, for your wonderful review! We're thrilled to hear that your experience with ***** and our team met your expectations from start to finish. We pride ourselves on our communication and the quality of our work, and we're excited to continue to work with you on further projects.Review from Bonnie W
5 stars05/16/2023
********* was my contact person. He is professional, on time, answered all my questions. His company delivered everything estimated at a reasonable price. I highly recommend and will use again in the future.Clark Brothers Roofing & Construction, LLC Response
02/16/2024
Thank you, ******, for your positive feedback and for highlighting *********'s professionalism and reliability. We're delighted to know you were satisfied with our service and found our pricing reasonable. Your recommendation means a lot to us, and we look forward to serving you again in the future!Review from Debra H
1 star05/09/2023
Clark Brothers Roofing was hired to clean our gutters. I am going to conclude that based on the definition of "gutter cleaning", we did not have our gutters cleaned. As I observed the cleaning, it was clear to me that the 2 young men that were sent to do the job did not come to seriously clean gutters. They had 2 cordless blowers and that seemed to me to be the homeowner variety (********* M18). They had no safety gear. They had a ladder that did not reach the top of the roof in front. To get to the front, they had to walk over the entire roof from the back.When I questioned why they started at **** building and within minutes were at **** building, they said they were making their way back up. I did not witness them except for building ****. My concern is that there was NO one from the board to supervise or make sure the job was done to completeness. Once I stated my concern to the young men, they must have called for backup, which seemed to me was someone slightly more ready to work and put his life on the line. Up to that moment, the young men had not climbed on the roof. What I observed of the additional resource was someone who was willing to put his life on the line. He had a slightly better blower from what I could tell but still not a professional blower. How he walked on the roof was dangerous and an ineffective way to clean gutters.Clark Brothers Roofing & Construction, LLC Response
02/16/2024
Thank you, *****, for your detailed feedback on the gutter cleaning service. We sincerely apologize for the aspects that did not align with your expectations. We're genuinely grateful for our ongoing conversations and the chance to have quoted additional work since this experience. Your input is invaluable to us, driving improvements in our services.Review from Kathleen M
5 stars10/05/2022
******* and his crew did an excellent job. They negotiated with the insurance company and handled everything. The response time and follow up was impeccable. I can't say enough good things about this company, especially ******* and *****.Clark Brothers Roofing & Construction, LLC Response
02/16/2024
Thank you, ********, for your kind words! We're so glad to hear about your positive experience with our team's effort, from negotiations to follow-up. Your satisfaction is our top priority, and we truly appreciate your support. Looking forward to continuing to serve you with the same level of excellence in the future!Review from Lara S
5 stars05/09/2021
Last year, I had a screened in porch put on the back of my house. Within weeks, the roof began to leak. After much back and forth with the builder and zero results, I contacted Clark Brothers. Boaz ***** spent time on my roof taking pictures, assessing the problem and detailing what would need to be done to resolve the issue. I was offered three different options of repair in order to fit my budget. I was kept updated on when the work would begin and workers arrived promptly at my home. All materials were cleaned up and removed....not one piece of trash was left. A small leak was left after the initial repair and it was promptly fixed. I couldn't be happier with the work that was done! I will recommend the Clark Brothers to all my friends and will use them again.Clark Brothers Roofing & Construction, LLC Response
02/16/2024
Thank you, ****, for sharing your experience. We're thrilled Boaz and our team could address and resolve the issues with your porch to your satisfaction. Ensuring a ********** and prompt service is our standard. Your willingness to recommend us is the highest compliment we could receive. We look forward to assisting you and your friends in the future!
Customer Review Rating
Average of 9 Customer Reviews
Contact Information
1050 Fraser St
Roswell, GA 30075
Business hours
Today,7:00 AM - 9:00 PM
MMonday | 7:00 AM - 9:00 PM |
---|---|
TTuesday | 7:00 AM - 9:00 PM |
WWednesday | 7:00 AM - 9:00 PM |
ThThursday | 7:00 AM - 9:00 PM |
FFriday | 7:00 AM - 9:00 PM |
SaSaturday | 7:00 AM - 9:00 PM |
SuSunday | 7:00 AM - 9:00 PM |
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