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Find a Location

StandUp Wireless has 1 locations, listed below.

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    Business ProfileforStandUp Wireless

    Telecommunications
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    49 complaints closed in last 3 years

    21 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/16/2016

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We provide FREE data, texting, and calling for veterans and beneficiaries of SNAP, Medicaid, and more!

    Products & Services

    Mobile Device, Cell Phones, Phone Plans, Electronics

    Business Details

    Location of This Business
    Atlanta, GA 30340-4259
    BBB File Opened:
    2/21/2012
    Years in Business:
    26
    Business Started:
    6/1/1998
    Business Started Locally:
    1/1/2011
    Business Incorporated:
    6/1/1998
    Accredited Since:
    12/16/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • Global Connection Inc. of America
    Hours of Operation

    Primary

    M:
    8:00 AM - 10:00 PM
    T:
    8:00 AM - 10:00 PM
    W:
    8:00 AM - 10:00 PM
    Th:
    8:00 AM - 10:00 PM
    F:
    8:00 AM - 10:00 PM
    Sa:
    8:00 AM - 10:00 PM
    Su:
    Closed
    Business Management
    • Mr. Eric Schimpf, Operations Officer
    • Ms. Jennifer Carter, Chief Compliance Officer
    • Ms. Monica Vasquez, Sr. Manager, Compliance Operations
    Contact Information

    Principal

    • Mr. Eric Schimpf, Operations Officer
    • Ms. Monica Vasquez, Sr. Manager, Compliance Operations

    Customer Contact

    • Ms. Monica Vasquez, Sr. Manager, Compliance Operations
    Additional Contact Information

    Fax Numbers

    • (888) 870-9969
      Primary Fax

    Email Addresses

    Customer Complaints

    49 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    24 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eric M

    1 star

    08/28/2024

    On August 27/28 I contacted Standup Wireless to inquire if my phone was under warranty I was told it was. I then explained that my phone was not charging and that when I tried to turn it off it turned itself back on. The agent refused to send me a replacement phone but told me that I had to send the phone to the warehouse to be examined and that I had to pay for shipping. I was told after examining the phone THEY WOULD DECIDE if I would get a replacement phone. I can not wait weeks for a determination because I have medical appointments that I have to keep. My other option was to buy one of their phones which is a scam. Never buy from these kind of providers who is over scene buy the government. One also should not have to pay for shipping a prepaid box/ package should be sent to return the phone they are the provider. After talking with a Supervisor and got nowhere I immediately applied with a different carrier whom I know provides quality service where Standup does not.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

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