ComplaintsforQuality Tax Service, Inc.
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Complaint Details
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Initial Complaint
03/19/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Quality Tax Service was chosen to be my payee in a letter dated August 12,2021 by the Dept.of Veterans Affairs fiduciary center.They were instructed to pay my ****.I supplied them with the only **** had with World finances loan company,which I only paid ***** a month.For several months the **** was not paid,and it costs me to have to pay late fees.Thereafter I sought to change payee and it was granted to me because I sent in a statement that I believe this company was taking my money and spending it on themselves.I was granted a new payee in January 2022, but Quality Tax Service has refused to send the rest of my money they supposed to be holding in an account for me.They have also refused to send me a statement to show how my money was dispersed during the time they were my payee.They have refused to communicate with me about this matter.Business response
04/08/2022
If additional information is needed, please do not hesitate to contact me.
Thank you.
Customer response
04/12/2022
Complaint: 16916154
I am rejecting this response because: this is a lie and there should be an audit which will show that this company took money from me by saying that they had to pay for checks they sent me which I never received but I was responsible for paying the cancellation of the checks.Also I have never been contacted by this company concerning the payment of my loan, but the Fiduciary in Columbus sc notified them of their duties to me.They have no proof of ever contacting me about anything!!!
Sincerely,
*****************************Business response
04/25/2022
Please see pdf.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.