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Find a Location

Toyota South Atlanta has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Toyota South Atlanta

      6865 Jonesboro Rd Morrow, GA 30260-2902

      BBB Accredited Business
    • Toyota South Atlanta

      257 Forest Pkwy Forest Park, GA 30297-2156

      BBB Accredited Business

    Business ProfileforToyota South Atlanta

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/22/2012

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    At Toyota South Atlanta, we are delighted to share our passion for Toyota vehicles with our customers in Morrow, Georgia. We do our best to eliminate all the hassles of finding the right car and provide you with our best buying experience possible.

    Products & Services

    New Car Sales, Used Car Sales

    Business Details

    This is a multi-location business.

    Find a Location

    Toyota South Atlanta has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Toyota South Atlanta

        6865 Jonesboro Rd Morrow, GA 30260-2902

        BBB Accredited Business
      • Toyota South Atlanta

        257 Forest Pkwy Forest Park, GA 30297-2156

        BBB Accredited Business
      Location of This Business
      6865 Jonesboro Rd, Morrow, GA 30260-2902
      BBB File Opened:
      7/26/1999
      Years in Business:
      25
      Business Started:
      5/20/1999
      Business Incorporated:
      5/20/1999
      Accredited Since:
      6/22/2012
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      9:00 AM - 8:00 PM
      T:
      9:00 AM - 8:00 PM
      W:
      9:00 AM - 8:00 PM
      Th:
      9:00 AM - 8:00 PM
      F:
      9:00 AM - 8:00 PM
      Sa:
      9:00 AM - 8:00 PM
      Su:
      1:00 PM - 6:00 PM
      Business Management
      • Mr. Jerry Gresham, President/Owner
      • Mr. Sam Stewart, Director of Operations
      • Mr. Zirie Benton, Service Manager
      • Mr. Brian Mayfield, Manager
      • Mr. Brian Mayfield, Manager
      Contact Information

      Principal

      • Mr. Zirie Benton, Service Manager
      • Mr. Brian Mayfield, Manager
      • Mr. Brian Mayfield, Manager

      Customer Contact

      • Mr. Zirie Benton, Service Manager
      • Mr. Brian Mayfield, Manager
      Additional Contact Information

      Fax Numbers

      • (770) 961-6279
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/19/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I had a horrible experience with this business. I came in as a cash pay to repair someones car that was damaged by my tire tread rubbing against the side of the car. Not only did they charge me for 3.5 continuous work weeks of work(138hours) they gouged the pricing on the materials as well. I voiced my displeasure with the excessive pricing and told them that no insurance carrier would ever agree to pay such an inflated estimate and they proceeded to try to convince me otherwise. They ended up offering me a $127 concession and I reluctantly agreed because I intended on filing on formal complaint with the attorney generals office being that there are consumer protections laws in place to prevent price gouging. When I looked at the receipt from the phone sale, they added an additional $1,000 to the amount without my authorization and basically committed fraud by charging my card for way more then I had agreed to pay. I called them to tell them I was going to dispute the charges with my bank since I didnt authorize that amount to be charged and they hung up on me, called the racist guy whose car I was paying out of my pocket to fix and basically held his car hostage even tho I never disputed the charge w my bank. I have since filed a police report and intend on bringing every legal action possible. They even admitted that insurance would have never honored the estimate because it was so high and tried to convince me that because I was a cash pay it was different. Unethical, scammy and pure fraud. These people belong in jail. Even the police dispatcher told me it sounded like they must had worked out a side bar deal w the guy because its the only thing that makes sense. The manager of another local Toyota collision center told me that the price was extremely inflated.. I look forward to my day in court. My lawyer is ready to expose every element of fraud that just took place.
      Read More

      Customer Reviews

      16 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Marylene L

      1 star

      03/04/2024

      In May of 2023 I purchased a used ********** Passat 2016 from Toyota South and began having problems immediately. The worst problem is the oil light that comes on every 2000 miles, even after an oil change. Finally a mechanic told me he remembered this vehicle being on a "list". I went on line and accessed the **************** web site and under recalls found automobiles and found www.nhtsa.gov/ vehicle and entered my vehicle VIN number. I was shocked to see my 2016 ********** Passat was a recall. With all of the issues going on with this car, this revelation made perfect sense. This vehicle is listed as unrepaired. No stars.

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