ComplaintsforTidal Wave Car Wash
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Complaint Details
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Initial Complaint
12/13/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I did a trial membership over the summer, and I have tried to contact them as well as switch my account information, there were issues with the website. They would send me text messages stating that I needed to update my card information because it was expiring. The whole time they have been taking money out of my account, and they do not even have that information because I never updated because I could not get on till today. I have called them no answer, so I am trying this step. I do not even go to the car wash because I thought that my account was canceled. They are still charging and now its $39.99 they are taking out my account
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.