Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Fairfield Collectibles of Georgia, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforFairfield Collectibles of Georgia, LLC

            Collectibles
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            2.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Fairfield Collectibles of Georgia, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              6/8/2016
              Years in Business:
              8
              Business Started:
              6/9/2015
              Business Incorporated:
              6/9/2015
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Howard Fox, President/CEO
              Contact Information

              Principal

              • Mr. Howard Fox, President/CEO

              Customer Contact

              • Mr. Howard Fox, President/CEO
              Additional Contact Information

              Fax Numbers

              • (678) 593-2670
                Primary Fax

              Email Addresses

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/17/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I purchased a indigo blue with yellow stripe on the front spoiler dodge challenger **** pack wide body 2020 from fairfield collectibles for a fathers day when i was in fla to be shipped to my ** address at a cost o f$72.75 shipping and taxes Upon returning to ** the box contained a plum purple **** pack I talked (not friendly on both accounts) to three people who said i had to return the car and pay for the shipping and would only receive the cost of the car $54.99 Im a disabled veteran on a fixed income and they want me to eat the cost of shipping to ny plus the return ($25.90 plus the tax $4.81 for a produce i didint order and was sent something different. Id like a total refund is all , of $72.75 in a check with a return label to send the purple one back My son wont get his gift and this disabled veteran can recoup the money for something i was sent in error Simple business ethics takes care of customers to final satisfaction as its totally wrong on the sellers party Please help me out and i dont want to talk to anyone in that company again thanks
              Read More

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Amber C

              01/20/2023

              I ordered 3 of the 1/24 scale cars and received the order within days. However, when order was received the merchandise 2/3 of them were damaged. I called and emailed numerous times to ask for a return label sent so they could be replaced. They stated the label was sent for over 30days but I never recieved it. After being told 5 different times that it was resent, I finally asked for a refund. They said a refund had already been sent put days prior. When I asked them for proof of refund, they stopped responding. So I still have damaged product and no money returned. Completely unprofessional on ******'s end. Poor communication and lack of responsibility. I recommend just going through Amazon.

              Fairfield Collectibles of Georgia, LLC Response

              01/23/2023

              We mailed the customer a return label on 12/7/***** processed the return and refunded her credit card on 1/5/23.

              Local BBB

              BBB Atlanta & NE Georgia

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.