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About

About This Business

Nalley Kia in Lithonia, GA is your one-stop shop for all your vehicle needs.

BBB Accredited Since: 11/1/2018

Years in Business: 6

Products and Services

New Cars, Used Cars

Business Details

BBB File Opened:
3/18/2009
Business Started:
11/1/2018
Alternate Names:
Asbury Automotive Group
Business Management:
Doug Wells, General Manager

Additional Contact Information

Customer Contacts
Doug Wells, General Manager
Additional Phone Numbers
Other Phone: (770) 288-5283
Other Phone: (336) 851-3423
Social Media
Facebook
Twitter

Additional Information

Payment methods
All major credit cards.
Other Resources
Secretary of State- Professional Licensing Boards
237 Coliseum Dr
Macon GA 31217
Phone Number: (478) 207-2440
www.sos.ga.gov
[email protected]

Latest Reviews

  • Leslie W

    "Dear Better Business Bureau,I am writing to formally file a complaint against Nalley Kia regarding unresolved service issues with my 2015 Kia ********** July 25, 2025, I brought my vehicle in due to the traction control light, *** light, and brake lights illuminating on the dashboard. Nalley Kia performed two diagnostic tests and claimed the issues were repaired." ... Read full review

  • Jeremy C

    "Car taken hostage they kept my car for 2 months after I was told I could come pick it up the following day they still havent fixed the issue every time I call its like their goal is to get me off the phone so they could hold car longer no matter who I speak to the manger **** the tech ***** If I wouldve got the part and took it to my Mexicans they wouldve gotten me out the door same day Im currently paying a car note so *** could keep my car hostage this is BAD BUSINESS Practice"

  • Pamela A

    "Unlawful practices they do not understand billing l voiced my concerns to there corporate offices in I ********* ."

View all Reviews

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