ComplaintsforG & S Auto and Muffler
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Complaint Details
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Initial Complaint
11/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Dates: Oct-Nov 2023 G&S Muffler ******** ** Came to this location to get exhaust manifolds replaced the associate named ***** says he can fix the noise my vehicle was making. The vehicle was returned with a worse sound than previously before. Parts under the hood were missing, dip stick was bent and the steering rack mysteriously started leaking. I take the vehicle back to the location and they refuse to take responsibility for the horrible job that was performed and refused to try to rectify the issue. We messed your car and here you go not our fault. Very disrespectful and horrible customer service. They dont have experience technicians at this facility. Its like the are experimenting with your vehicle. The owner **** would not take responsibility for the lack of ability of his technicians and refused to take responsibility for the work his shop did. The steering rack still leaks and noise is still present! Also ***** Muffler has a big problem of properly communicating with us/customers...
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.