ComplaintsforBouvette Marketing, LLC
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Complaint Details
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Initial Complaint
11/02/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
I moved into this property in June there's mold in the house , squirrels in the attic and a number of other issues. They refuse to fix any issues I found with the house instead they sent me a letter to vacate the premises.Business response
12/01/2021
Business Response /* (1000, 5, 2021/11/10) */ We've sent numerous vendors several different times to address multiple concerns that the tenant had. There were some cosmetic and non essential requests that were denied as the tenant signed and mutually agreed would not be done. The tenant caused a moisture issue that one of our vendors discovered and reported to both us and the tenant. The tenant initially did not cease to run the attic fan at the same time as the HVAC system which per our vendor was causing the excessive moisture build up. Due to these moisture damages we feel we can not assess nor remediate with the tenants in place; therefore, the tenant was give a 60 days notice, per their lease to vacate in order for us to address these issues with the property. We would have been able to discuss more in depth the reason for the notice with the tenant if they had not refused to communicate in the manner we require to keep all communications verifiable. We have supporting documentation if needed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.