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Business Profile

Online Retailer

Your Trump Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 14 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a thin blue line flag on June 9th, 2024 for *****. I never received the order. I have sent several messages to the company and they refused to answer my emails. This business is a scam because you cant return the item after 30 days. I want my money back and this company needs to be taken down off the web.

  • Initial Complaint

    Date:07/02/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a 3x5 embroidered American flag on 5/19/2024. Never received flag. Was charged $29.95 which processed immediately. After many many emails, email chats, filling out contact us forms.no response was received. I was scammed and now do not believe this is an authentic web site. Trumpstore.net.

  • Initial Complaint

    Date:04/01/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a flag from TrumpShop.net but never received an acknowledgement receipt of purchase, a shipping date not response to multiple emails to customer support. They do not provide a phone contact.

  • Initial Complaint

    Date:03/12/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ordered flag on 11/27/23, ever arrived. complained to bank.was refunded,and then unrefunded due to bank interaction with company. company said they sent flag,which is a LIE. They sent nothing. I never got a tracking number to check on merchandise,whence,NO FLAG. They lied to my bank. I want my money back!

  • Initial Complaint

    Date:02/06/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a flag thin blue line flag on December 5,2023 it was supposed to be delivered on the 15th , has not came yet still waiting

  • Initial Complaint

    Date:01/30/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a flag over a month ago I paid for the shipping and the flag and have not received the flag Ive reached out several times thru email and have not gotten a response I feel that this is just plain theft of money on there part

  • Initial Complaint

    Date:12/13/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    9-22-23 $29.65 Trumpshop.net **** Save ******* ********************** Trump baseball cap. ***************************** Small business owner Order #***** ** PayPal Ipec ************ CAL Ref ************

  • Initial Complaint

    Date:10/25/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a thin blue line flag from trump shop.net on 8/13/23, order #*****. I never received the flag, they took my funds on8/15/23. *** tried numerous times to contact anyone at the website with absolutely no response. Its been over 9 weeks. I cant get anyone to respond and their contact page gives zero recourse. Please assist me.

  • Initial Complaint

    Date:09/13/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order in July for ** flags. They were never delivered. I have paid in full and have not received the items. I have emailed them several times with no response. I have attempted to contact them via their live chat interface with zero response.

  • Initial Complaint

    Date:07/20/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Tumpshop.net ORDER #***** placed on 6/29/2023 Have not received the order yet Have sent numerous emails requesting the status of the order or if has been shipped yet.I have not received any communication whatsoever back from my emails.There is no phone number listed anywhere on the website to contact them about orders.I feel this could be a scam and I will never receive my order or get a refund.Zero communication from this company to it's paying customers is unacceptable.At this point just want my $34.50 blue line flag . The 5-7 business day shipping is a lie. I placed the order June 29,2023 and it's July 20,2023 and still haven't received it or been notified it's been shipped.The owner ******************************* , if he really exists should not be in business if this is the way his company treats their paying online customers.Order summary Heavy Duty Embroidered Thin Blue Line American Nylon Flag 3X5 FT 1 $34.50 Subtotal $34.50 Shipping Shipping method ************* Shipping (5-7 Business Days)$0.00 Total $34.50 USD

Your Trump Shop is NOT a BBB Accredited Business.

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