80 Customer Reviews
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Review from Vicki S
5 stars04/27/2024
Our consultant was ***********************. Excellent to work with, explained every detail and answered all of our questions some of them twice. Went above and solved problems we didnt think could be solved, and recommended ways to help us make our unit work more efficiently. Will definitely we loyal to Dyess
Dyess Heating & Air Response
04/29/2024
Thank you for taking the time to share your experience with *********************** and our team. We're thrilled to hear that ****** provided excellent service and went above and beyond to address your concerns and optimize your unit's efficiency. Your satisfaction is our priority, and we're grateful for your loyalty to Dyess. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you.Review from John K
5 stars04/10/2024
Tech did an excellent job. He pointed out a branch near my outside unit that should be trimmed. Very responsive to all questions. Well done!!!!Dyess Heating & Air Response
04/15/2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that **** provided excellent service and went above and beyond by identifying the branch near your outside unit that needed trimming. At ********************************** we strive to be responsive to all our customers' questions and needs. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again, ****, for choosing **********************************Review from Ray M
5 stars04/09/2024
We have been Dyess customers for almost 15 years. We have purchased new equipment and had old equipment serviced. We have never had anything but GREAT customer service. Today’s visit for service by Mateo S**** continued in that same tradition we have come to know over the years.Dyess Heating & Air Response
04/15/2024
Wow, thank you so much for being such loyal customers for almost 15 years! We're thrilled to hear that you've always experienced great customer service with ******************. It's wonderful to know that ********************* upheld our tradition of excellence during today's service visit. We deeply appreciate your continued trust and support over the years. If there's ever anything else we can do to enhance your experience or if you have any questions, please feel free to reach out. Thank you, ***, for your continued trust in the ********************************* team.Review from Elkanah M
5 stars04/09/2024
The Technician was experienced and knowledgeable with ****************************** "Thank for the exceptional service"Dyess Heating & Air Response
04/15/2024
Thank you so much for taking the time to leave us such a positive review! We're delighted to hear that ******** provided you with experienced and knowledgeable service, coupled with professional customer care. Delivering exceptional service is what we strive for with every customer, and it's fantastic to know that we hit the **** with you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you, *******, for choosing **********************************Review from Sharon B
5 stars04/01/2024
Great job found the problem and fixed quickly. Technician experienced and friendly.Dyess Heating & Air Response
04/02/2024
Thank you so much, ******, for placing your trust in business in ********************************** We can always count on ******* to provide exceptional service and it appears that he did just that. We will be more than happy to pass along your kind sentiments to him and the rest of the team. Thanks again.Review from Sharon O
5 stars03/31/2024
**** and his crew went above and beyond our expectations. They were prompt, courteous, efficient and left job site very clean. **** is knowledgeable and very patient explaining tech issues. We would recommend Dyess to anyone needing hvac system work. Thank you **** for making the entire process a success!!!!Dyess Heating & Air Response
04/03/2024
Thank you so much, ******, for taking the time to share your positive experience with Dyess. We are thrilled to hear that **** and our team exceeded your expectations during the **** system work.It's fantastic to know that **** and his crew were prompt, courteous, efficient, and left the job site clean. We pride ourselves on delivering exceptional service, and it's heartening to receive such glowing feedback.We greatly appreciate your recommendation to others in need of **** system work. Your satisfaction is our utmost priority, and we are delighted that **** could make the entire process a success for you.Once again, thank you for your kind words and for choosing Dyess. Please don't hesitate to reach out if you need any further assistance in the future.Review from Ronald H
5 stars03/27/2024
Great job would recommend to friends and family.he was very clean and polite and knowledgeable and he explained everything to me.Dyess Heating & Air Response
04/03/2024
Thank you, ******, for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service and that ***** was clean, polite, knowledgeable, and thorough in explaining everything to you.We truly appreciate your recommendation to friends and family. If you ever need assistance again in the future, please don't hesitate to reach out.Review from Willaim K
5 stars03/08/2024
Great Job as always. Very professional. Very friendly. Would recommend them to anyone. ThanksDyess Heating & Air Response
04/03/2024
Thank you so much for your kind words and for continuing to trust us with your HVAC needs. We greatly appreciate your feedback and recommendation. Please don't hesitate to reach out if you need anything in the future.Review from Chip M
1 star02/21/2024
We replaced 2 systems in our home with Dyess, the first one worked out fine, the second was a nightmare. When we called for maintenance of the units, the woman told us that ***** has attached a note on our file not to service our account, even though we had a maintenance agreement. This started months of calling/ complaining until we finally had another HVAC company come out to service our account and had to totally rework the 2nd unit. We spent over $2,000 trying to rectify this problem. ***** refused to take our calls and also the office manager gave us a run around if he actually took our calls. I would never recommend Dyess, I think the service men were always good but the owner was was definitely the problem.Review from Bonnie B
5 stars02/14/2024
It was just yesterday my water heater blew, and now here I am with a brand new water heater that was expertly installed! My sincere compliments to Dyess owners For your selection of employees and technicians! Initial inspection was yesterday by Justin, who got everything in order and my wonderful installer and technician, Paul S******. Paul was extremely knowledgeable his attention to detail was impeccable. Upon completion he thoroughly explained all the working components of my new water heater. I could not be happier. Thank you Paul for your pleasant, personality and knowledge. God bless.Dyess Heating & Air Response
02/19/2024
******, we are incredibly grateful for your kind words and the time you took to share your experience with us at ********************************** It's heartwarming to hear that we could swiftly assist you with your water heater replacement and leave you completely satisfied with our service.****** and **** are indeed invaluable members of our team, and we're thrilled to know that their professionalism and expertise made such a positive impression on you. Your acknowledgment of their attention to detail and dedication to ensuring your complete satisfaction truly means a lot to us. Thank you once again for choosing **********************************
Customer Review Rating
4.93/5stars
Average of 80 Customer Reviews
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