ComplaintsforPines Of Lanier
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Complaint Details
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Initial Complaint
11/28/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have been complaining about an ongoing mold issue, ac unit leak, and rotten wood in my apartment since October 2020. I have submitted pictures, work orders and many emails to management and the issue has still not been resolved. I had to pay out of pocket for a accredited company to test for mold and air pollution. Not only has the issue not been fixed but the apartment complex does not want to reimburse me the $320 for the test. I sent an email to management for resolution almost 3 weeks ago and still have not gotten a response or any form of communication.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.