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Business Profile

Appliance Repair

Jaguar Installation

This business's accreditation status is suspended and currently under review.

Complaints

This profile includes complaints for Jaguar Installation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Jaguar Installation has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/09/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contacted this company 12/23/24 to repair my oven. I paid him $70 for the estimate & was told I had to pay $200 to order the parts & the $70 fee would go towards the repair. The parts were on back order with no date. After waiting over a month I asked to cancel the parts order & refund my money (that was on Feb 15th) since this time the owner has made several excuses for not sending my money hes said he mailed it to the wrong address and every week either he wont respond to my messages or hes keeps saying the person who handless the refunds is not in the office. He is a liar and a thief. Its May 2025 & I have not received my refund and the owner has stopped responding to my request.

    This business's accreditation status is currently suspended and under review.

    suspended BBB accredited business seal

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