ComplaintsforAfter Dark Exhaust & Brake Center
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Complaint Details
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Initial Complaint
10/03/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My car got taken there because they did my exhaust and after getting transmission work done on the car, the exhaust system needed to be adjusted. They completed unauthorized services on my vehicle and price gouged me on the total for the services. They took my brand new alternator off my car and replaced it with a damaged used alternator. I had a new starter, they claimed it was bad, I asked for a quote and was told he'd get back to me with it and never did. Then charged me for a new starter and labor yet provided no receipt for the starter. After having my car over a week just sitting collecting issues, I was ready to pay and get my car home. I clearly stated that I would be using my debit card for payment, not once being told their machine was down. I was instructed to go get the money off the card I left to do so only to get back with the guy gone with my keys. I waited, only to get my car back without oil in it, parts detached and items removed without explanation. Bad business!
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.