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          Beckler's Flooring Center, Inc. has 1 locations, listed below.

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            Business ProfileforBeckler's Flooring Center, Inc.

            New Carpet
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/16/2023

            Years in Business: 75

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Products & Services

            This company offers floor covering-Carpet and Area Rugs, Hardwood Flooring, Carpet Tiles, Waterproof Flooring, Laminate Flooring, Ceramic, & Vinyl Flooring.

            Business Details

            BBB File Opened:
            3/1/1986
            Years in Business:
            75
            Business Started:
            1/1/1949
            Business Started Locally:
            1/1/1964
            Date of New Ownership:
            9/9/2019
            Business Incorporated:
            2/13/1964
            Accredited Since:
            5/16/2023
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            8:30 AM - 12:30 PM
            Su:
            Closed
            Business Management
            • Mr. David Brock, CEO
            • Mr. George Brock, CFO
            Contact Information

            Principal

            • Mr. David Brock, CEO

            Customer Contact

            • Mr. George Brock, CFO
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/17/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I bought carpet and padding in the amount of $4,276’79. I purchased 175 yards of padding and carpet based on their calculations. The representative sent me samples of carpet and padding. I chose the exact same carpet that has been in my home for over twenty five years because I knew it was quality merchandise. However, what I received is quite different from the sample I chose from. I purchased the carpet over the phone on August 5, 2022 with an AMX card. Although the Order indicated April 2022 when I initiated the call. Upon delivery I did not receive the quality represented. This was supposed to be a trackless carpet which it is not with a heavier padding. Have been calling for months but the rep that was with the company for many years is no longer there and no one will resolve my problem. The person hired from their installers contracted the carpet to someone who didn’t do an adequate job removing floor squeaks and evenly laying the carpet. This had been a nightmare. They claim to be a member of the BBB on their website but I couldn’t find them in your system . I want replacement carpet or a financial reduction for selling me a misrepresented product. No one at the company has personally spoken to me since the rep left and she continuously asked me to be patient because the carpet needed to settle ???? She said she would file a complaint but she disappeared and never returned a call after the sale. I was misrepresented and given a product below sample expectations. The carpet was made by Shaw Industries, model is Harborfield II. The pad is supposed to be an eight lb but it is much thinner than the sample sent. They sold me too much padding and the company should know carpet has to be cut and a customer doesn’t need as much padding as carpeting. I have new rolls in my garage. Wasted money. Please help me resolve this matter.
            Read More

            Customer Reviews

            0 Customer Reviews

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            Local BBB

            BBB of Southeast Tennessee & Northwest Georgia

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