Business ProfileforMilan Eye Center

My daughter needed a Pediatrician eye exam because of her age and eye condition ,I called the office to see if they could perform what she needed. They said yes and she went to her appointment 11/16/2022. When it was time for her appointment, the doctor seen her and said that her issue needed a specialty that he could not do anything for her, and so he referred us to someone else. They still charged our insurance and through the health insurance, as a specialty is instead of eye insurance. I pay the co-pay in cash that day of $40. I never hear anything from them again then recently almost one year later I get a bill from them saying I did not pay the copay . I called the office about this and they said they will look into it. They never did get back to me and now about a month or so later Ive gotten another bill from them for the same amount. I do not have a receipt because its been almost a year. I feel like this company is scamming people who pay in cash because I always pay the co-pay for my kids and myself at the time of service. Not to mention that he could not even perform the service, and he still got paid by the insurance company and myself for something that he did not even do and now trying to get additional money. This practice should be unacceptable and is an obvious scam for those who pay cash.