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Find a Location

Georgia Water & Fire Restoration has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforGeorgia Water & Fire Restoration

    Fire and Water Damage Restoration
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/23/2018

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Georgia Water & Fire Restoration is damage restoration company.

    Products & Services

    Fire Damage Restoration, Water Damage Restoration, Storm Damage Restoration, Smoke Damage Restoration

    Business Details

    This is a multi-location business.

    Find a Location

    Georgia Water & Fire Restoration has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2705 Pine Grove Rd, Cumming, GA 30041-7103
      BBB File Opened:
      9/21/2009
      Years in Business:
      23
      Business Started:
      7/5/2000
      Business Incorporated:
      7/5/2000
      Accredited Since:
      2/23/2018
      Licensing Information:
      • On August 22, 2022 the business responded to BBB's request by stating it has applied for renewal of their Anti Microbial license with Georgia's Department of Agriculture and are waiting for approval. BBB will update this aspect of the Business Profile once additional information becomes available.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Georgia Water Extraction Inc.
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Matt Fowler, CEO/Owner
      Contact Information

      Principal

      • Mr. Matt Fowler, CEO/Owner

      Customer Contact

      • Mr. Matt Fowler, CEO/Owner
      Additional Contact Information

      Fax Numbers

      • (770) 840-7643
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Preparing for and recovering from flooding

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/23/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This company was hired by my home owners insurance in 2017 to rebuild my home after a fire. We moved back into the home in 2018. Weve had constant plumbing leaks coming from the bathroom on occasions. Both times Georgia Water and Fire sent a plumbing out to fix the issue. It was never fixed properly. The last month the same area is leaking again. I called Georgia Water and Fire and they told me we were outside of our warranty. The issue was never fixed to begin with. Also, we have to have the new AC unit fixed due to faulty wiring by the contractor when it was installed. I dont feel that we should be responsible for faulty workmanship on the plumbing that was never fixed. When I called the business the office manager told me she would have someone call me and then she hung up on me. A month has gone by and still no call.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Atlanta & NE Georgia

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