Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/25/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I've been receiving calls from a clearly scam center "FPS" looking for a relative to contact "Central Financial Management", looking up the numbers I'm being called from as well as this supposed Central Financial Management I have no business with them and numerous people have been getting similar calls and it's turning into threatening calls with no information given. I am being told I am listed as a reference when that is not true. They're calling numerous friends and family members but stating no information especially for someone we have no current contact with. If this is a debt collector, by law there should be emails sent or information given by snail mail.

  Business Response

  Date: 04/28/2025

  Good morning we are responding to the complaint. Our records show nothing for
  ***** ******
  , CA 90806
  Daytime Phone: **************
  E-mail: ****************************

  There is nothing in our system under your name, email or phone number. We apologize that we are not able to assist you at this time. And the complaint states (FPS) which is not us. We apologize that we are unable to assist you at this time. Thanks Management 

  
  

• Initial Complaint

  Date:04/23/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

   
  Complaint: 23240263
  
  I am rejecting this response because:

  there are no other companies labeled as central management solutions. Upon a simple ****** search, this is easily verifiable. IF it is a scam company operating under your label, you ought to pursue legal action to stop them from slandering your businesses name. However, we both know its not. Your company is engaged in illegal collection tactics for debts that you dont own and even debts that dont exist, but youll attempt to evade accountability as you have with every other complaint on the BBB to this point in time. I reject your resolution because youve lied. 

  
  Sincerely,
  
  ******** ******

  Business Response

  Date: 04/23/2025

  Good afternoon we are responding to the complaint for 
  

  ******** ******
  , TX 76549
  Daytime Phone: **************
  E-mail: ***********************************

  Unfortunately, we do not have your name in our system nor the address or phone number. We apologize that we are not able to assist you at this time. There are other central managements you can try to ****** them and contact them. 

  Business Response

  Date: 04/25/2025

  Good morning. Unfortunately, we have searched our database numerous times and under the information provided you are not in our system. However, we do apologize we are unable to assist you at this time. There is nothing in you name here.

  Thanks Management.

• Initial Complaint

  Date:04/11/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

   
  Complaint: 23191375
  
  I am rejecting this response because:

  I have been continuously receiving calls and texts from this number looking for somebody named ***** *******. When I have answered and asked what your company does, I've been told "we don't need to tell you that" and I was then hung up on. I want my phone number placed on a permanent do not call list with your company.

  
  Sincerely,
  
  ****** ******

  Business Response

  Date: 04/21/2025

  Good morning. We are responding to the complaint that was made. We do not have any names nor phone numbers in our database for the name listed above. You stated that they have been calling for years. If there was a wrong number it has since been removed but again there is nothing in our system for you or the number given.  Unfortunately, we cannot assist you at this time because there is no information. We apologize we are not able to help. maybe try ****** to find the correct company. THANKS MANAGEMENT

  Customer Answer

  Date: 04/21/2025

   
  Complaint: 23191375
  
  I am rejecting this response because:

  Is this Central Management Solutions from Conyers, *******? I believe I have the correct company.

  
  Sincerely,
  
  ****** ******

  Business Response

  Date: 04/21/2025

  Hello this is in response to the complaint from ****** ******. After checking our database unfortunately, we do not have any information with your name, phone number, or email address. we do apologize we are unable to assist you at this time. You may want to ****** the info you have and find the correct company. Thanks Management

  
  ****** ******
  
  , NE 68104
  Daytime Phone: **************
  E-mail: *******************************
  

  Business Response

  Date: 04/21/2025

  Good afternoon. Yes we are located in ******* **. We are more than willing to assist you but your phone number is not in our database. As we stated before if you received a call in the past and it was incorrect then the number was removed from the system. I apologize but we do not see your number in our system. Thanks again have a great day. 

  Customer Answer

  Date: 04/21/2025

   
  Complaint: 23191375
  
  I am rejecting this response because:

  Do you not have any records or archives? Why was your staff calling me and being so aggressive and deceptive? What debt were you trying to settle? 

  
  Sincerely,
  
  ****** ******

• Initial Complaint

  Date:03/20/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Company calling me stating that they have an unresolved debt. They can provide no additional information. Below is a text that I received after numerous phone calls.***** *****, to prevent escalation regarding your file *********, contact the issuing agent at ************ regarding verification. ********************* on behalf of Central Management.Stop2End

  Business Response

  Date: 03/21/2025

  GOOD MORNING WE ARE RESPONDING TO THE COMPLAINT OF CALLS TO ***** *****. WE HAVE NO PERSON IN OUR DATABASE WITH THAT NAME OR PHONE NUMBER ************. AND THE NUMBERS LISTED ABOVE IN THE COMPLAINT ************ ARE NOT OUR NUMBERS OR OUR FILE NUMBERS 605-04863. THE ************ NUMBER IS TO CENTRAL MANAGEMENT IN *****. WE ARE IN *******. WE APOLOGIZE WE ARE NOT ABLE TO ASSIST YOU AT THIS TIME. THANKS MANAGEMENT. 

• Initial Complaint

  Date:03/06/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have received harassing amount of phone calls from various ghost numbers, leaving voicemails with no one talking or from a person saying they are going to serve me at home or my place of work. The collection they are claiming is not my own, and I did not give permission for any debt I might have to be sold at any point in my life. This level of harassment is wrong, and if they send anyone to my home or work to "serve" me I will be filing a suit against them for said harassment. This is unacceptable to have received 4+ calls per day, every day, from a company I have never done business with trying to collect a fictional debt that does not exist. I have read other complaints, and it sounds like this is not the first time they have harassed someone, and when the person escalates the situation they claim, "we have no record". I do not have an account number with the company and do not know the fictious amount I own them.

  Business Response

  Date: 03/06/2025

  HELLO, WE ARE RESPONDING TO YOUR COMPLAINT WITH THE BBB. UNFORTUNATELY, WE HAVE NO ACCOUNT UNDER YOUR NAME, ADDRESS OR PHONE NUMBER. LISTED BELOW: 
  

  ********* ******
  
  , TX 76262
  Daytime Phone: **************
  E-mail: *******************************
  

  ALSO, WE HAVE NO RECORDS OF ANY CALLS MADE TO YOUR PHONE NUMBER. YOU MAY WANT TO LOOK UP ANOTHER GLOBAL MGMT BECAUSE THERE ARE SEVERAL, SORRY FOR THE INCOVENIENCE. SORRY WE COULD NOT HELP YOU AT THIS TIME. 

  THANKS,

  MGMT. 

  
  

• Initial Complaint

  Date:02/11/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They keep contacting me and relatives with threats of filings etc. When asked for proof of debt, they refuse to provide and just want a payment over the phone.

  Business Response

  Date: 02/12/2025

  Good afternoon,

  In response to the BBB complaint per our records, we do not have a *** *********** in our system, nor under the phone number ************ or the email address: ************************** We apologize that we are not able to assist you at this time, but you do not have an account here. There are other Central Managements, unfortunately we are not the company that has your information. 

  Thanks, 

  Mgmt. 

• Initial Complaint

  Date:11/11/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Today, 11/11/24 I returned a missed call to this company & spoke to a woman, ******** that immediately told me an amount I had to pay to avoid a judgement but she would not provide me with the name of the original creditor I supposedly owe, the date of service & refused to send me proof of the debt as required by law. She cited ***** as the reason they would not send me proof of my alleged debt?!? She did have my previous addr where I resided until 03/2020 but I have NEVER received any type of communication about this debt & no idea what it is. She just kept saying I have to pay today or she was red flagging it for judgment against my credit! I advised that is illegal & she started yelling at me that I see, you cant pay, I see & hung up on me several times! I called back & asked for a supervisor & was told no one was available. I then spoke to ****** who offered me a settlement & advised the date of service was 2011 & I advised her as I did ******** that I filed Chapter 7 BKR in 2016 & it was discharged in 2017 & according to ******** they operate on a federal level & can still collect it! Incorrect-*** cleared the ********* is also past the statue of limitations which I did advise. I contacted my ******** & called this company yet again & advised they can contact my **** but I wont be paying. ****** did not take my **** ***** This company needs to be investigated for fraudulent & deceptive practices because they are scamming people with threats that they know they have no authority to carry out! I was a debt collector for over 20 years & know they definitely violated the ***** which I plan to report. I was hung up on multiple times then called back repeatedly from the #**** but didnt answer because I was on the other line with their company. Calls received from ***************************************** I advised verbally to cease & desist & am putting it in writing as well.

  Business Response

  Date: 12/11/2024

  Although we appreciate the concern, our office has no records on file for the complaint . However, I did take the time to look into the call and our office did not contact anyone . Central Management  has been shut down for over 6 months.

• Initial Complaint

  Date:11/05/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was told by several people I know that they received calls from this company, regarding "charges" against me. They have called people I have not spoken to in YEARS. I have tried calling several times to find out what this "charge" is and they refuse to tell me without me giving my social security number. They have called my ofc. giving this "case" number, and that I only have 1 opportunity to call. This is the craziest thing I have ever come across. It's pure harassment and if was legit, I honestly feel this would be handled very different. Shame on you if you have given this company my information, or they got hold of it however it was done. People deserve to be left alone.

  Business Response

  Date: 12/11/2024

  Our office has no records on file for the complaint . However, I did take the time to look into the call and our office did not contact anyone

• Initial Complaint

  Date:09/05/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was called on my work cell phone, from a "processor" that was at my work, as the number came up on my cell phone as my office work number, claiming that she was there to serve me papers for a lawsuit for a debt that I owe (I am not aware of this debt). She provided a case number and was told to call this number immedicably to avoid a lawsuit and my work being told about this so-called debt. I called and was never told about the debt, just asked to either pay in full that day or do a payment arrangement, the *** was extremely rude and rushed the entire process, basically yelling at me on the phone to provide my debit card number. Yes, the words court were used excessively. I have paid 4 to 5 payments now, and every time I call the number provided, they are not very much help. Now I switched banking institutions, and I am questioning if this is even legal or legit. I need an email detailing this so-called debt and any other correspondence, if there is any regarding my name.

  Business Response

  Date: 09/06/2024

  Good morning, this complaint is not with our company. there is no history or file in our office.

   

   

   

• Initial Complaint

  Date:08/29/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

   
  Complaint: 22213338
  
  I am rejecting this response because I was told that a paid in full, proper receipt would be sent to me along with my file. I did not receive what I was told. 
  
  Sincerely,
  
  *****************************

  Business Response

  Date: 08/29/2024

  The release of liability letter you are currently have does provide accurate information.