2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Tracey A
1 star12/16/2023
LP gas misappropriated funds from Share and Care who was helping me get some propane due to health issues. I can't work due to these health issues, so I went and applied for assistance, and they sent the check to LP, and they decided to add it to a balance that I supposedly had from them bring the tank out. They never said that I would be charge for anything after I paid the $643.00 for the installation and then about 3 weeks later, I got a bill and there should not have been a bill for anything because I paid in full the amount, I was told I had to pay. LP Gas Service is a rip off and thieves. Now I will be running out of propane because they stole my funds! And no one in this **** county will do or say anything to them because of the money that the owners have and their political connections. I hope you so called Christians have a WARM and Happy Christmas (NOT) because people like you will be the ones that fill up Hell!
L P Service, Inc. Response
12/17/2023
Completely false. This customer, like all customers are given a price for propane tank installation and told that we will bill for the material to run lines into their residence. This can and will vary for each installation, so there is no way to know exact price. We bill for materials and additional labor (2 free labor hours on leased tank) the following month.
Sharing and Caring is a community outreach program that provides assistance to those in need. ********************* agreed to have the funds provided to LP Service to go towards her bill approximately $32, although she is disagreeing with the $32 charge. LP Service is not thieves. We simply charge fair and comparable prices for materials and services that we provide.
Review from Mary J
1 star12/06/2021
LP Gas in ************, *******.. customers beware. 12/06/2021: I have been using LP Gas in ************, ** for unfortunately many years due to lack of availability to acquire propane gas. LP Gas in ************, **. is notorious for overfilling your tank and then calling you to say we accidentally overfilled your tank so now you have to pay for our accident. Even if you prepay a certain dollar amount, they will still say they overfilled your tank. If you tell LP Gas that you cannot pay for THEIR mistakes, the say we can put you on a payment plan (to pay off their mistake). Thanks ****** but that is not a solution for your error. Stay away from LP Gas in ************, *******. Their tactics to get more money out of their customers is creative but wrong. Whether we approve or authorize a certain amount of gas to be placed in our propane tank, it means nothing.
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