ComplaintsforWilson Sprinkler Service
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Complaint Details
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Initial Complaint
05/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Moved from out of town and bought a home in *******. Called the first sprinkler company in the phone book. The owner (Mr. Chester Wilson) came out to fix my sprinkler system and gave me a year warranty if I have any issues and said he would come back to my home when my son came into town to show him how to thoroughly operate the system since he was going to be living there. After about 2 weeks my son came into town and I noticed some of the sprinklers were not operating to full capacity so I called for a courtesy visit to check out the system. To this day one month later after several phone calls and text I have received no response. Not sure what type of warranty I have if the individual repair technician won't return to check out the issue and give a tutorial. The work seemed to be performed pretty well but once the payment has been made the customer service to return and assist with issues is lacking.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.