ComplaintsforApplecross Apartments
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Complaint Details
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Initial Complaint
09/24/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
HI, MY NAME IS ***** ******, I WENT TO APPLECROSS APARTMENT GAVE THEM THE REQUIRED MONIES ON ****** 2021 FOR FIRST MONTHS RENT AND APP FEE TO HOLD MY APARTMENT, I WAS GIVEN 4 DIFFERENT DATES FOR ME TO MOVE IN FIRST WAS AUGUST**** WHICH I DECLINED BECAUSE I HAD****** THAT WEEKEND, I WAS THEN GIVEN AUGUST** 2021. I CALLED TO MAKE SURE EVERYTHING WAS A GO BECAUSE I STILL NEEDED TO SIGN FOR A LEASE SO I CAN GET THE POWER AND WIFI, ECT IN MY NAME, THEY TOLD ME AT THAT TIME AUGUST***** 2021, I TOLD THEM THAT WAS FINE. I CALLED FOR A WEEK WITH NO ANSWER SO I GO UP THERE AND THERE IS NEW MANAGERS SEEING OVER THE PROPERTY, I EXPLAINED TO THEM EVERY THING, AND MS ADEANA ASURED ME ILL BE IN BY SEPT **** 2021, SO I CALLED AGAIN NEW MANAGEMENT STILL WAITING TO SIGN A LEAS AND I WAS TOLD THEY DONT KNOW WHEN ILL BE ABLE TO MOVE IN SO I LET THEM ID BE LOOKING FOR SOMEWHERE ELSE TO STAY AND I REQUESTED MY MONEY BACK. I GAVE IT 2 MORE WEEKS TO GET A RESOLUTION OF EITHER AND WAS TOLD I CAN'T GET EITHER.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.